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Customer Ratings & Reviews

Model:
915-000238
SKU:
1483019
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Customer reviews

Rating 4.3 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the Harmony Hub's ease of use and compatibility with various entertainment systems. Many appreciate its voice control features and Alexa integration, although some users experienced challenges with setup and occasional connectivity issues. While the performance is generally praised, a few customers noted slow response times and concerns about the app's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,452 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, not sure that I needed it as all of my gear is within sight distance but good to have for the future just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great stuff, must be and would recommend to friends

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Two Harmony Hub Issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo harmony app doesn’t work with two hubs. I can recommend one harmony per echo but if your looking to voice command a second home theater system use google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great my whole family love it. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally tied tv /cable / amp / dvd / apple / chromecast /vcr together into a usable setup with voice control for everybody with Google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great Hub!!! You should buy it! I did!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Harmony Hub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the easy of the setup and able to control so many devices, I bought this one to complete my Harmony controller and be able to control bluetooth devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Product for the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RF transmitter works great, but i'm not a huge fan of the Harmony mobile app software you use to control it. It seems a bit old school. I have had trouble syncing this in with my home system and sometimes the Harmony remote will do what it is supposed to but go back to the system and say that certain commands don't work. I haven't found any trouble shooting for this yet but overall. The one part that was really easy was setting up the multiple devices. The system has a great library of units so all you have to do is pick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Better than the remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Harmony remotes for several years now. But this Hub is much better than any Harmony remotes I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product , had to rerun the Samsung smart that I bought since it was not compatible with my tv , so I did some research on bought he harmony . Have not had any problems and works with echo dot.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Almost but not quite

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my mom to use Alexa to control her tv. There was some kind of glitch in setting up the Logitech account. I never could get it to work with Amazon Echo. Customer service was not helpful. Multiple reset attempts were pointless. I returned this and installed the FireTV Cube which is great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smarter Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs easily with my Google Home speaker and now I can turn on/off and control my TV and DVD with voice commands. Alternatively, I can use the Harmony app on my iPhone or iPad to control my TV and DVD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it works perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and eliminated all need of our remotes. Always have what I need to control every component in my hand with either my phone or IPad. I purchased 3 more for my 3 sons for Christmas presents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for using one remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Logitech products so I was happy to find that this was useful in combining all of our remotes into one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app makes it very easy to use. Sometimes my wife gets confused with the surround sound, TV, Sonos, etc, and she will call me while I'm at work. I just log into the app and fix it for her. Super simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love the easy of set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub was easy to set up and I was running in no time. I use it with my Alexa and I was so impressed I bought another one. Hey

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Good device, terrible software (iOS)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great supported device library; adding devices is very easy. The customization and aggregation of select RC commands in one view should have been a must-have for the software of this device. It also refuses to juggle several networks, like your home and your guest network - be on the wrong one, and nothing works.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great...mostly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't take away a star for what Sony is doing to prevent control of their PS4. It works on some stuff with the PS4 but not during movies. This controller connects to everything in my console and projector.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not quite the easiest thing to get started and requires a separate app when most of the TV's and stereos now can work together in harmony without assistance

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Good Product... Needs Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good control hub and does what it's meant to. Although setup needs improvement it can be temperamental.

    I would recommend this to a friend