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Customer Ratings & Reviews

Model:
915-000238
SKU:
1483019
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Customer reviews

Rating 4.3 out of 5 stars with 1452 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the Harmony Hub's ease of use and compatibility with various entertainment systems. Many appreciate its voice control features and Alexa integration, although some users experienced challenges with setup and occasional connectivity issues. While the performance is generally praised, a few customers noted slow response times and concerns about the app's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,452 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Terrific idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first problem...works great...great customer service if you have questions

    I would recommend this to a friend
  • Pros mentioned:
    Ir blaster

    Rated 2 out of 5 stars

    Struggling with set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Harmony Hub (with no remotes) to assist a person with a disability utilize the Google Home device to control a cable (satellite) box and an HDMI A/B switch operated by a small IR remote control utilizing voice control. I am really struggling with the set up and particularly with the Harmony app. It seems as though the Harmony can turn my satellite box on, which makes me think it is indeed connected, and it says it is "trained" by the remote for the HDMI A/B switch remote control. However, when I try to perform an "Activity" no luck. I will continue to struggle and push forward. It looks simple, and I am likely missing something simple, but so far, no joy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Logitech-Harmony Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contoling the tv, dvd player, computer and Plex app using my iPhone or iPad is amazing. I recommend this hub over a regular remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in my home theater love that it works with everything I have and I'm able to use my phone if I'm charging my elite remote

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to my existing Logitech remote and amazon echo dot, and being able to use voice commands to run my entertainment system is very cool!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hub w/ Echo DOT is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, best when connected to Echo for Automation of smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to simply Home Entertainment control and this combined with Echo was perfect. Easy to set up and very flexible and how you set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on to Amazon Echo!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the hub only since I don't mind using the factory remotes. I was only interested in using it to setup automation related to my TV, Reciever, DirecTV, Apple TV, Netflix, etc. After some setup and learning how to create 'activities ' I can say things like "Alexa, Turn on Yamaha Apple". My TV and reciever power up and set to the corresponding inputs etc. Works great!! Also worthy of note is that (at least in my case) there was no need for running additional RF senders to any of my devices. The hub must have a very power ful RF sender built in.

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    Great add on to extend Alexa connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this hub to my entertainment cabinet and connected my receiver, ps3, Wii, cable box, and tv. Now all are voice activated thru alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Already had a remote and wanted to link every thing in home to google home. This work perfect

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 2 out of 5 stars

    Not easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have a smart home (almost everything we can automate is automated). We decided to purchase the Harmony Home Hub because we were advised that it would sync up with our Amazon Echos, and brand new Samsung 4k Smart TV. About the only thing we would get the Harmony Hub to do (once set up) was to just turn the TV on. It was very slow to respond, would miss commends (we would speak clearly) and would not change channels like advertised. We ended up returning the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Alexa compatibility

    Rated 5 out of 5 stars

    Works well with Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to integrate into my system and works with alexa to run all components in the home theatre

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little while to set up and understand but definitely worth the effort. Able to control all my electronics from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't even have to leave my bed anymore!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay. At first, I purchased this to connect my audio system with Alexa but now I've incorporated all of my electronics and started using IFTTT and I can't stop making routines. I fear that it may cause me to become one of those tourists on WALL-E but you know what? It's 2020 and our time has come. Seriously though, you have to work on it a bit to make sure all devices work properly but once they are setup, it's like I'm living with HAL 9000. No regrets.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing how it connects everything via wifi, although I would recommend a geek squad guy to instal it due to the nature of programming the hub.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good, but had to buy an additional product to close cabinet doors

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this hub to replace older remote, very easy set up, app responds very well, much faster than old remote, works very well with amazon echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great for pairing devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works great for pairing electronic devices. I paired it with my Smart TV and Echo as well as my lights in my "Zone"

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tool to add to your smart devices to eliminate controllers. You can use your Ellexa to turn on and off your entertainment devices.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatibility

    Rated 5 out of 5 stars

    Great Alexa Accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Alexa and the ability to use the app on your phone is great too, especially if you forget to charge the remote.

    I would recommend this to a friend