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Customer Ratings & Reviews

Model:
915-000238
SKU:
1483019
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Customer reviews

Rating 4.3 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the Harmony Hub's ease of use and compatibility with various entertainment systems. Many appreciate its voice control features and Alexa integration, although some users experienced challenges with setup and occasional connectivity issues. While the performance is generally praised, a few customers noted slow response times and concerns about the app's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,452 reviews
  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    Simplifies Home Theater setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hub to help control multiple home theater components and it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clumsy setup, but useful once tasks are configured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to use my iPad to control my entire home entertainment setup - 4K TV, A/V Receiver, Roku Player, Blu Ray player and Sonos Connect. I even added lighting control for my Lutron Caseta switches. Configuration of tasks (e.g. - Watch Roku, Watch a Movie, etc.) was a bit clumsy. In particular, it seemed like the only way to make the desired changes that was to delete and rebuild the task. I also found the control options for Sonos and Roku to be very limited. This was a disappointment to me since I'm trying to get to a single remote for all my equipment. The device and iPad app get you about 80% of the way there. So close!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony Hub without remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it 5 stars if I would have had less trouble getting it to work with Alexa. That was the reason I purchased it. Instructions are not clear (one set says you need both apps, one says no you don't), help seems non existent. It works, but it could probably do more if there was better support.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my old iPad as a remote for everything I have. Was better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these hubs and is very easily switched through the app for tablet or Phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not give 5 stars so 4 stars is very good from me. I use Wireless TV2 to broadcast my Magnavox DVR to a second room. The Harmony smartphone app allows me to use an old cell phone as a remote control from any room in my house. It allows access to all the DVR buttons and has quick response.

    I would recommend this to a friend
  • Pros mentioned:
    Ir blaster

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great making my Harmony Touch thats a few years old now be able to control new device like the Fire TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Desired integration accomplished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The logitech harmony hub provided the alexa voice integration I wanted. It enables me to create activities to turn IR devices on and off by voice. Only issue I had was since this is IR there has to be a clear view from the hub/IR extension to all your devices. Otherwise it will not work. But it works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to complement a new Amazon Echo to control my satalitte, TV and sound bar. Works well for this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Voice control for my TV and Stereo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, Sometimes I'm lazy and unorganized. That means I lose my remote(s) ALL the time! I don't want to go looking for them, just need to turn the game on! This device helped me to set up a "Hey Siri, watch ESPN" voice command! I love it! Hopefully I'm just scratching the surface so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not as great as I expected. I think it needs to be improved.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more pile of remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't have to dig for remote anymore. The app is easy to work with and the hub is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to control all your home theater components from your phone or iPad. Very intuitive to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So as we all know, you buy a system and it becomes obsolete ina week, So my system is fairly old (I say 10 years) and I used a programmble remote that was dying on us. I was going to buy another programmable but saw this online and went to see it in the store. I figured it would not work with my old stuff and gave it. A try thinking i could return it. WORKS fabulous! Even on my old Denon receiver that doesn't have HDMI. I say go for it..you wont regret it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    harmony not perfect but worth the using

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it installed with the help from my daughter. got it set up so one command to alexa turns on the tv, satilite box, and sound bar. voice command work good. plan to buy another one for another room. as far as i can tell it is a one room use only, it is a little high priced for what i use it for: but i still like it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, so far so good. Gets rid of the clutter of multiple remotes and works with Amazon Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased so I could cut down on the number of remotes floating around. Works great with Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Easy setup. The remote that is available (separate purchase) is also very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and makes it so you are able to hide all your AV equipment!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest way to get a tv connected to Alexa or Siri HomeKit to be able to use smart features

    I would recommend this to a friend