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Customer Ratings & Reviews

Model:
915-000238
SKU:
1483019
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Customer reviews

Rating 4.3 out of 5 stars with 1452 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Harmony Hub's ease of use and compatibility with various entertainment systems. Many appreciate its voice control features and Alexa integration, although some users experienced challenges with setup and occasional connectivity issues. While the performance is generally praised, a few customers noted slow response times and concerns about the app's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,452 reviews
  • Rated 5 out of 5 stars

    Alexa! Turn on my TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set this up to turn on my Apple TV and my Philips 50 inch with voice command. I had been searching for a way to do this and I am glad I found this product. It works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start on automation with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to see a better software interface from Logitech on this product. Making changes/updates requires too many steps back and forth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device to control directv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 directv receivers in my closed and both are for the same tv. Took me a little while to figure it out but I was able to control them individually. Had to figure it out on my own because Logitech rep was not useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and to the point...simplify activities!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, much easier to configure than the actual remotes. More consistent and reliable behavior. Did away with my remotes all together and use my iPad. Wish I would have purchased one of these sooner. Game changer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hub for all remotes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this item with Amazon Alexa. The only problem is for activities sometimes you need to repeat twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Had some trouble at first with connecting to an Xbox via IR but once I used an IR extender to be directly in front of the console it worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second time buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had to repurchase because my first remote stopped working after a few years. That did not surprise me as with young kiddos nothing holds up anymore. The new remote seems a lot sturdier than the older models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this herb to use to integrate with my SmartThings Hub to control my television and audio. Works well but difficult to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use Alexa to control TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, had to research Alexa commands. Must say exact works to work properly, but works. A little expensive to just work the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well once setup.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was a little difficult with the Hub but got it to work with a little help from the chat room. I have not found a device it will not work with. Range is decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this plugged in near TV and it works great. We can tell Alexa to turn on TV, or Movie, or whatever...and tell her what channel and to adjust volume. Awesome when the remote is lost in the couch!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good But Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very convenient to be able to control everything with our phones, but they do not maintain connection with the hub all the time. So, when you want to fast forward or change channels, you have to wait for the connection to be reestablished, which is frustrating. The buttons are close together and it is easy to hit the wrong thing. Also, frustrating. Just because of these 2 things, I am not sure I would recommend this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty much can control everything from phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Can set up Harmony hub to control about any thing with an IR remote or bluetooth remote in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product once able to learn how it works!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product ,once you figure how to setting it up took several try's before you control everything you want to control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works alright. If you have a lot of equipment it can be tough to position it so it can control everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and load your tv settings to the remote. Looks nice on the tv table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a surprise

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what this was, I got this for Christmas I had no idea what it did, When my husband hooked it up with our smart home it was great. Best thing ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gadget!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, however it lost a start because of the difficult setup. You’ll have to be calm and collected to set those up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if many Best Buy employees know how this works since I asked if there was such a device and most responded no. But just tell Alexa to turn tv on or change channel and hub takes care of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into a new home, where all components were housed in a closet - set up the hub; worked very well.

    I would recommend this to a friend