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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Harmony Touch 15-Device Universal Remote favorably for its ease of use, intuitive setup, and compatibility with various devices. Many appreciate its compact size and improved interface, along with the extended range. However, some users express concerns about the touchscreen sensitivity, battery life, and the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,138 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The best harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is one of the best I have used. I was able to take all my remotes and put them away. One remote for 3 tv, 3 Apple TV, cable box, xbox 360, boss, and still have room to do more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very goodremote - difficult to change set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice unit - feels good in hand - single point control of devices most important feature - high cost drawback- favorites list nice feature

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this remote. Upgraded from my super basic Harmony remote and is a definite improvement. Only real issue is that it can be a bit sensitive on the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    WHAT I WAS LOOKING FOR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THERE ARE MORE MODELS AND MORE CHEAPER ONES,BUT THIS IS GREAT AND VERY EASY TO USE. I GOT RID OF 4 CONTROLS FROM MY LIVINGROOM,TV,BLUERAY,SOUND BAR,CABLE BOX, AND I CAN CONTOL THE XBOX TOO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to set up, super easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is worth the extra money from the lesser models. Has most of the common functions on the devices it can control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. The hardest part was finding all models and serial numbers. Haven't been able to hook up Apple TV though. So that's a negative. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT universal remote, just a little slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME REMOTE! The charging cradle keeps the batteries fully charged all the time. It.Just.Works! After using the computer software, everything worked on the first try. The best part is the ability to program activities such as "Watch Blue Ray" and then it will make sure the TV, Receiver, and Blue Ray player are on and all using the correct inputs. The only reason I gave it 4 stars is because after you hit a button, there is about a half second delay before something happens (volume up, channel down, page down, etc.) I Just wish the processor was faster but otherwise it's fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings my whole system together! And will change as I change my system. Only drawback is they have changed it to where you can no longer change the battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps me to operate all my home theater appliances in single remote control and you can easily set-up using computer.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best universal remote I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned quite a few different universal remotes and this is the best one I have ever had. It was simple to set up online. All I needed was the model number for my devices and it found them quickly. The LCD touch screen is great. You can also save up to 50 favorite channels to make changing channels simple. Can't go wrong with this remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of great functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super remote in that it controls all of my devices with a touch screen. I connected another small device to my Play Station and now the remote controls that too. It is so great to have one remote, and also to be able to recharge it and not worry about always having batteries. It does seem to have a weird shape to me, in that it is big at the bottom and thin at the top and is a bit hard for me to hold sometimes, but that is no big deal. This remote is a great addition to my home theater. I do not know enough about this to have installed it myself, so had spring for having the Geek Squad do it. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Wonderful Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a remote from this company for several years. The wait was well worth it. The features that are available in the beginning are extensive. And the fact that the remote will learn almost any signal that you transmit toward it while in learning mode, simply amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Great features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd device. 2 at my house and one at my parents. Love the closed cabinet usage. Backlit feature is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using harmony for years... looking forward to the updated model... the old system used lots of wires to each device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is different than the ultimate one but does functions great. It does not have the vibration or tilt functions but it is easy to use and navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from 3 remotes to one, I bought this on one of their flash sales. Awesome for the price absolutely worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the delay of the touch screen fast forward control, this is still an excellent remote. I purchased this one to replace an older Logitech that had a damaged screen. All my setup from the previous remote imported to this remote. All I had to do was test and tweak a few settings to ensure all devices operated as it did before.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote setup was easy as always with harmony. The actual buttons work well and are laid out well. The touch screen and controls are nice. I like having the channels with icons on the touch screen. My only negative is the battery has to be charged every 3-4 days, but that is what was in the manual.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Harmony universal touch screen remote works well and is easy set up via computer and website. It work all my components and I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    neat idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great concept, but feels unfinished. It does not work with all devices - PS4 - though the ones it does work with are easy to program and use. I was just looking for more out of the program action buttons and with some components not all features were available (soundbar mode control) Also the touch screen was a little slow compared to ipad technology. I hope the next generation or 2 adds some features and makes this as awesome as it could be!

    No, I would not recommend this to a friend