Logitech - Harmony Touch 15-Device Universal Remote

Recommendation: If you buy the Harmony Touch (HTouch), get it from a store with a satisfaction guaranty so that you can return it if you find the less costly Harmony One (H1) more to your liking -- and I think most people will. There are two main difference between the HTouch and H1. The first is that many of the hard buttons have been moved to the touch screen. On the screen they are laid out in lists with sublists (or menus with submenus) so it's a little harder to find things that are buried one level lower down. The benefit of this is that the device is smaller. The second main difference is that the HTouch has favorites--up to 50 individual icon buttons for up to 50 TV channels so you can go directly to a Channel with one press. These are custom touchscreen buttons that imitate a person pressing numbers in sequence to change TV channels. The HTouch types them out rather slowly so you have to hold the unit steadily aimed as if you were typing the numbers yourself until the sequence is complete -- if you don't hold the Htouch steadily aimed then some portion of the sequence will be received by the cable box or TV so that say "828" works as "82" or "28" or just "8, etc. In fact, it's faster to type them yourself but some folks will prefer to use the favorites. There are several minor difference es that will matter more to some than to others. One other, minor, difference is that, to program the H1 you started software on your PC which then took you online. With the HTouch you go online via a web browser. The first time it will download software, but this is only a temporary program used to isntall the hardware driver. Thereafter, you go online rather than using software on your PC like the H1. Another minor difference is that the Htouch does not have a replaceable battery like the H1. You're expected to find the device obsolete before it needs a new battery. The H1 has a motion detector so that it wakes up/lights up when you pick it up. The HTouch requires a button press or screen tap to come wake up. Lastly, you have to get to the main screen to reach the device button on the HTouch. When you press OFF with one of the remotes, if it is not aimed correctly, then one of the devices #TV, sound amplifier, Cable box# might not turn off. With the H1, you press device, select the device and select the power off button. With the HTouch, you turn the activity #and all its devices# back on and try turning it off again or drill down. Also note that all touch screen buttons feel the same. Dedicated buttons can be sculpted or arranged so that you can find them without looking -- not so the touch screen buttons. There are dedicated and touch screen buttons on both the HTouch and H1, but many more HTouch buttons are on the touch screen. Other than that just about anything you can do with one you can do with the other and do so with just a button press #or tap# or two. It's true that some adjustments can be made directly on the remote without hooking it up to your PC but once you have the remote set up, that is of little consequence and therefore, not a major difference; not something you will appreciate for more than a few minutes during the lifetime of the device. If those differences are worth a $100 to you, then get a HTouch instead of a H1. For most folks, I don't think the differences will be worth it and they will be as happy or happier with a H1 and save $100 to boot. Overall,I'd say the H1 is the superior remote while Htouch has a couple of nice improvements that don't make up for its shortfalls. Touch screens are really in fashion -- they're hip, now, today! ;) Well, seriously, they can have advantages but terrible disadvantages too and on the HTouch the screen amply has both. You get a lot of buttons in a smaller space but you can't always tap #or swipe# what you want). Logitech doesn't yet understand touch screens and human fingers; the HTouch screen, like that on the H1, is much too small for too many people. Cell phone makers learned this lesson a few years ago and Apple eventually learned this lesson on its phones and recently came out with bigger screens -- this isn't just an advantage for watching movies in what is still a really tiny format but also an advantage for human fingers to easily maneuver around the buttons without accidentally overlapping onto the wrong buttons. Remember those folks you knew that had the early tinier touch screens cell phones that were so often fiddling with miss-taps and pretending they didn't mind because touch screens were so cool? Welcome to Logitech touchscreens. Everyone got wiser except Logitech, who is still off its game in this regard. When you try to swipe you will sometimes be read as tapping; expert swipers learn to overcome this. But skill can't shrink your fingers; too often when you tap one button you will be read as tapping another. This is annoying enough to make you want to forget about swiping and tapping and look up some new four letter words to freshen your vocabulary. If you buy the HTouch, get it from a store with a satisfaction guaranty so that you can return it if you find the less costly H1 more to your liking.

I wish to thank Logitech for sending me a free Logitech Harmony Touch to use and review, and then keep !!! That's a class act. In no way does receiving this remote free of charge affect my review - I have spent hundreds on Logitech products and I never have major issues....so call me biased if you wish, but if Logitech make a product that fails or what have you - I'll call them out on it. I'll start with any slight negatives I have regarding the remote. I was unimpressed with the length of the usb cable that accompanies the remote - its only 2 feet long...requiring me to leave the remote lying on the floor while programming when I am using my main desktop computer - the cord does not reach up to the desk. Those using a laptop would not have this issue so it's minor - but the standard size cord I received with my Logitech Harmony One would have been nice. Also...and maybe it's due to size demands, but why the micro USB...? Very Apple-esque to change the connection type from mini USB like my previous Harmony remote. Now I need yet another cable. But it works fine and not really a gripe - just an observation. Another slight negative is the use of Myharmony.com being required to set up and program the remote. I was used to using the PC software program as I did with my Harmony One and like it. Although, I can now program all remotes I have using the website - so that's a plus. The web version appears to work as it should but has some bumps in the road...I am a techie and I was slightly at odds with how the software was setup...sometimes selecting an activity to edit or a device to edit brought me to the same menu...which was confusing....but it works and that's what matters. Gestures....this is very nice. Those of us who have smartphones will easily get used to the swiping gestures you can use to go thru menus and channel guides. Also, gesturing can be used to rewind/fast forward, play/pause while using DVR, and BluRay/DVD functions. On that note, one minor setback I experienced that appears cannot be fixed. The remote gestures screen uses a combination PLAY/PAUSE function by tapping once on the screen. This works...but when fast-forwarding or rewinding while watching DVR or disks, tapping play to resume watching actually pauses your show, requiring you to tap the screen again to play. I have gotten used to double tapping the screen and this solves it - or you can use the transport buttons (FF, RW, Play/Pause# at the top of the remote. The manual and my own tinkering shows that you can edit the gesturing commands for these functions but regarding Play/Pause....there is one function only - the combo. These are two separate commands and I should be able to assign one tap for play if I wanted. However, it is nice to just tap the screen once to pause your show, and then tap again to resume watching. I have no complaints per se but it would be nice to have the option to edit the play/Pause function as I wish. In default - it works just fine....just my opinion. Another great feature that improves upon the harmony One remote is when needing to access buttons or commands for devices. On my One remote - it was easy to get to what I needed, but I had to arrow thru many screens to find my button or command. Of course, I could edit them and bring them to the front screen but as long as they are there I am fine. On the new Harmony Touch, simple swipes up or down like using an iphone bring my commands and buttons I need within reach. Smooth and fluid, my buttons slide up the screen and I can easily change sound modes on my receiver, or change the format of my TV. Very nice - and all customizable and moveable. The remote design is very nice as well. Although I use gesturing for transport #FF/RW# functions nowadays, I thought I would dislike having the transport buttons at the top of the remote. Thankfully, the Harmony Touch is 1/3 the size of my Harmony One, and they are easy to reach. As I said, I use gesturing now....a simple swipe to the right fast forwards my show. Easy. The backlighting #white# on the remote buttons is nice, although seems to be less bright than my Harmony One...possibly due to battery considerations. It's bright enough but wish it could be brighter...#my brightness slider is all the way up#. The underside of the remote has a great feeling grippy textured coating that keeps the remote steadily in your hand. Nice touch. A feature I did miss that I have on my harmony One....is the motion sensor. When picking up the Harmony One, the remote lit up and was ready for me to use it. Not so on the Touch. A simple tap on the screen or a button press wakes it up, but I miss that. I am sure it's better for battery life - as I know a simple movement on the couch and my One remote would come to life needlessly. I keep mentioning battery....Hmmmmm. The manual says the Harmony Touch has a "non-user replaceable battery"....sounds like an Apple product. My harmony One remote has a battery I can replace and this came in handy when mine died prematurely and Logitech sent me a new one, solving my problem. Hopefully that won't happen with the Touch. Although, in the manual it also states that at "end of product life" you should remove the back of the remote, unplug the battery pack and dispose accordingly. Hmmmm...that sounds user replaceable to me. I can unscrew a back off, and plug a new battery in....as long as Logitech or a third party has a replacement available. Hopefully it will last a while. Manual says battery should last three days on a full charge...my One remote lasted about a week before dying....so this is about right. A new larger touch screen hogs juice. A new stand up charger included with the remote is nice looking, and convenient - just plop it in before bed every night, or two, and you should be fine. Favorite channels -- I used this feature on my One remote but it's at a new level on the Touch. The Touch has a new higher resolution screen which allows me to now see the icons I program clearly. The favorites are set up using your zip code and then populates your web software with your Cable companies channel listing...something I did not have access to on my One remote...another benefit of the new web software - although I can see this being possible with the PC harmony software. You can select up to 50 channels and you can move them however you wish on the remote. Accessing them is easy - press the "STAR touch button" above the screen and your favorites show up as iphone-like app icons you just swipe up or down and then press to select. Again, those of you familiar with smartphones or iphones will be much at ease with how this works. There is a website called Iconharmony.com that you can download specific or updated channel logos to use as your favorites icons...if the ones you want or need are not in the list that Logitech provides. You can also use Google search for channel logos and download those pics to a folder to use as well....there are size limitations to use smaller files. This remote is definitely an upgrade from my Logitech One remote and cannot thank Logitech enough for being gracious and giving me a new Touch remote for free. When I need a tech product and Logitech makes that item, I buy from them. Be it a mouse, keyboard, speakers, cables, etc. - I use their products - they always work and they stand behind them. I have spent from $39 to $199 on Logitech Harmony remotes and have earned the right to criticize, complain, and compliment them. They make a solid product that works. This remote is no different. One thing I will say is that this remote is a little more advanced than even the Harmony One, which before this remote, I thought was very advanced. Logitech keeps evolving - my point is that the Touch, in my opinion, is for serious upgraders from lower tier universal remotes, or harmony remotes and for those familiar with harmony's functions. A person new to the world of internet programmed touch remotes with activity based functioning may be dazzled and turned off by the wizardry that is the Touch. The Harmony One, with more labeled buttons and recognizable functions would better suit a beginner....the Touch is for tech savvy folk already familiar with smartphones, tablets, and Harmony remotes. That is not to say a beginner could not get this remote and become a master at using it. Just being honest and helpful. My six year old daughter ignored my harmony One remote #for two years# even though I thought it was the bee's knees. She saw me open the very Apple-esque packaging for the Harmony Touch #which was oddly similar to an iphone 5 package - only larger# and once charged and ready, could not wait to use it. As I was explaining to her it was similar to my One remote, she said "I know how to use it" and pressed the screen for watch TV - held the remote at my system and once everything was on, asked how to get to her channel. I told her to press the star button #favorites# and then she scrolled to her channel #Disney HD# and was immediately watching A.N.T. Farm within seconds. So as you can see, my six year old with minimal instruction began using it. I don't know what that says....she is in a tech house so maybe she's ahead of the curve. As with all harmony remotes, the HELP function works as it should. Something not turned on...? Babysitter doesn't know what she did now nothing works? Simply press the Help button #?#...keep the remote pointed at your system and answer the on screen questions. It knows your system and will correct any issues such as turning this or that off or tuning to correct input for the TV. Friends and family are still amazed when they are told of this function. Way to go Logitech on another solid product.

I have been using Harmony remotes for the past 10 years. They were great, then Logitech took over. It seems the software gets dumber and dumber, losing critical advanced programming features, necessary for many installations. This version is their worst. Now they release this 'touch' A touch screen remote is never a good idea, touch screen are great for a device you are interacting with, but a remote you are interacting with the TV, not the remote, so you want your eyes on the TV not the remote. Not intuitive. They also moved the critical and often used DVR buttons to the top, which is not reachable without changing your hand position. Then there is the touch screen, and it's "gestures" There are only five you can program, you can't do this through software but must do it on the remote, again non-intuitive. But it does not default to this state, so you not only have to activate your current activity, you then must hit the gestures button after to activate the touch screen. This touch screen is no iPhone either, it does not work well, it misses a lot of commands, and there is this little help '?' at the bottom that is constantly getting hit taking you to a seemingly endless loop, again not helpful. To be honest this feels like it was designed by people that have never used a remote control, TV or another other audio device, nor an iPhone/touch screen device. It seems like they were trying to complete a checklist of features: touch screen; check, black; check, fewer buttons; check... none of which they do well. And for $250 it is very expensive considering it is still an IR only universal remote, no RF, no bluetooth, no replaceable battery, the software is their worse yet (web based only, with a very poor and buggy interface) This could have worked if they would have: Left all the buttons on the bottom where your fingers are. Made the touch screen gestures default to on, let the user add more gestures (5 is not enough) replaceable battery add RF and bluetooth more than one activity per screen right now you only get one, the screen is larger that the Harmony One but yet they allow much less information. and I am sure a hose of other items... or just listen to your users and not the marketing people that have people to operate the remotes for them. They should have never discontinued the Harmony One. I for one will be looking for another company to supple my universal remotes from this point forward.

This is the first universal remote that I have owned (aside from the Directv remote). My home theater system has a new Cambridge Audio amplifier, which was not detected by the Directv remote. Therefore, I was in the market for a Universal that would control everything. Well, I found it and it's the Harmony Touch. I was a bit apprehensive (I mean, come on, it's 250 dollars for a remote) but the design, size and touch screen was so appealing I thought I would give it a shot. I looked at the reviews prior (which were not many, given it's new release) and knew there were a few issues. Overall, I'm very glad I purchased it. The set up was very easy and it recognized all of my components. A few caveats for those interested though. If you have a PS3 (which I do) you have to buy a bluetooth adapter which is about 50 dollars. I knew that, and went ahead with the purchase. There were reviews about it disconnecting your game controller...etc, but I have not had any issues with it thus far and it works just fine. Additionally, when you are setting up your remote, occasionally when you make a change or add/delete a favorite channel, the sync process gets stuck. I was all ready to write a bad review, and just tried to save and log-out of my harmony account. If you do this, it will sync just fine. A bit annoying, granted, but not that big of a deal. The commands and series allow you to do fun things such as program it to start Pandora on Directv if you know the order and sequence you would normally use (menu, down, down, down, right...etc.) although it's a bit like getting 30 lives in Contra, it pretty slick nonetheless. You can label the command, press it once and off it goes. I like it, at least. The touch screen design is great, and the colors are nice, but you have to be a bit careful when scrolling through your favorite channels. Occasionally, you will press one and it will change the channel. I can avoid this by making sure my thumb is on the outside, or inside of the actual icons. I wish there was a side bar to ensure this and completely avoid accidental channel changes, but again, it's not that big of a deal. In reference to some of the other reviews regarding not being able to program the keypad buttons; I've been able to program it to do anything I want. Whatever "activity" I'm currently using, will change the buttons automatically. For example, when I'm watching a bluray on PS3, the buttons are for the PS3. I don't change the channel, so maybe it is the case that the bottom buttons can't be changed (I don't remember from the account login), but that could easily be addressed with the touch screen. You can place any command for any device on the touch screen during an activity if you wish. Additionally, the channel button for my "watching tv" activity, is set to Directv. I would think that if you have a separate activity to "Listen to Satellite" the channel button would correspond. Anyway, overall I think it's a great remote so far and would recommend it.

I had high expectations based upon the numerous reviews that I read and overall high rating. However, after two weeks I ended up returning it, while I found that the product was incredibly simple to set up, just follow the instruction to the T and enter your components online and follow the onscreen wizard and works great. The ease of set up for the device, is 5 star. Unfortunately the device wasn't all that great, I used it a handful of times, and the rest of the time it sat in the cradle, as I was still using the other remotes, multiple remotes was more convenient than the Harmony.. The concept is great, my problem is that the IR receivers on each of the devices don't always receive the signal, the TV is mounted on the wall and components are in a piece of furniture below the TV. You would have to stand at least 13 feet back which in our room that is 14 feet deep meant you had to stand at the back of the room to get everything to turn on. When we were far enough back, everything would turn and off according to what was selected from the touch screen, unfortunately this device does not have an RF receiver and IR blasters so it doesn't work well if there is any type of space between components, also for those who want to put things in cabinets and closets, it won't work. For a retail price of $300 I would have expected better. Additionally the straw that broke the camel's back for me, and ultimately ended up in a 2 star rating (the only reason I didn't give it 1 star is the remote is incredibly simple and easy to set up, (1 star for ease of use) just on set up alone, it gets 5 stars) was that this didn't work well for our Tivo, I use the 30 second skip button to skip through commercials on a regular basis, and this device doesn't have the 30 second skip button, so the whole point of remote consolidation failed miserably as I still found that I would only use the Tivo remote because of the 30 second skip feature, also the smart functions for the television worked mediocre, so it was easier to just use the television remote, and at that point, we were using different remotes anyways, so I was incredibly disappointed and I got this on a deal of the day for $100 and felt that it wasn't worth the money at $100, so I absolutely don't recommend this at $300, for some people $100 might be okay, but realistically I wouldn't pay more than $50 for this remote, the programming is better than other universal remotes, it was easy to set up, however, the full function, was not there, the biggest glaring missing function was the 30 second skip for DVR users, it has the instant replay button but is missing the more commonly used skip button, I don't why they couldn't have put an extra button for 30 second skip on the remote, that would have definitely raised my rating, (probably 3.5 stars because it is still pricey and doesn't have RF)and I would be willing to recommend this to others. However, given that there is 4 feet between the extreme IR devices it didn't work all that reliably at 10 feet away, so I'm not a fan. In my opinion I think the engineers who designed this product missed the boat, the lacking RF functionality and poor angle for RF combined with the missing 30 second skip make for a poor product, before this went into production, it wouldn't have been that big of deal to include a 30 second skip button and couldn't have raised the cost much than $0.01 per unit for 1 more button, and support for RF would have been great, even it was an add on with blasters, but the fact that you can't even add it on just boils down to poor execution of the product design.

I am a first time buyer of this remote, or any type of advanced universal remote control. I was originally interested in the Logitech Harmony One, but I decided to buy the Touch because of the sale price and money back gift card that came with it. I will start off saying I am not comparing between previous Logitech universal remotes because I have never used them. I am only reviewing the Touch. Ergonomics: The overall appearance is nice; however, the ergonomics is rather clumsy. Due to the groovy mold of the remote, laying it on a flat surface causes it to wobble left and right. If you put it down real hard and happen to put it on the edge of your coffee table, you could very well wobble it right off the edge of the table. I haven’t had that happen but the fact that it wobbles is rather annoying. The screen is a great size, but having it in between the remote’s buttons is rather annoying. If you must use the top buttons, you’ll easily activate the screen by your palm or edge of your hand. The screen should have been placed above or below all buttons to maximize convenience. You can easily hit another function on the screen options and change the input; therefore deactivating your equipment and having to restart everything. It would really suck if this happened while gaming, but it’s very well plausible. Another design flaw would be the lack of physical number buttons. You have to use the on screen menu to access numbers. It’s just another two steps, but if they were on the remote physically, it would maximize efficiency in changing channels or navigating through the guide. Because they are touch buttons, you physically have to look down to make sure you’re pressing the right numbers, something I never have to do with physical buttons. Software: The software suite is very nice. It’s nice that it’s all online and you do not have to install any software but a simple driver to recognize the remote. The online suite is step by step and gives you utmost control of every button on your remote, the way you organize your on-screen commands, and layout. I will not get into great detail on this because it’s so intuitive and can be used in many different ways to customize your remote. Don’t be afraid to venture into the options, because everything is step-by-step and walks you through exactly what you’re changing for your convenience. Other notes: Battery life is nice. Considering I do not use it all that much, it can easily last five days or more. I have my remote hooked up to several devices: A/V receiver, Blu-ray player, TV, Xbox, Xbox 360, a Lasko Tower Fan, and a heater, yes an actual heater! You can literally hook up anything to this remote that uses a remote control. Logitech’s online library codes will help you get anything connected to it. Things I’ve come to notice: Sometimes I had to resave my online profile to the remote because it stopped turning on my A/V receiver with the command it was associated with. I also had this happen to my Xbox. I re-synced my remote but it really didn’t do much good. I’m not sure what is up with that but it’s an easy fix. Each time you press a command to turn on your components, the wizard will ask you if everything turned on. If it didn’t, the wizard will guide you through each component from power up command to input command to make sure your devices are on and on the right inputs. Overall, this is a good remote. I really like it in contrast of replacing 8 remotes. I do think it is a good investment but not so much if I didn't catch this item on sale. Due to the ergonomics and lack of physical number buttons—this is what contributed to my over all ratings. Hope my review is helpful! Good luck :-)

I purchased this in-store at Best Buy, on sale about a week ago. I have used several Harmony remotes over the years, and programmed many more for family and friends. I purchased this remote to replace a Harmony One in my main home theater. I intend to keep the Harmony One and use it in another room. I was initially skeptical of this remote, based on mixed reviews here and on other sites. However, after using it for a week, I am no longer skeptical and find it to be a solid upgrade from the Harmony One. My system is very simple: TV, DirecTV receiver, Blu-Ray player, Apple TV, all connected via A/V receiver. This remote actually solves a couple of shortcomings of the Harmony One for my system. For example, the red/green/yellow/blue buttons are physical buttons on the Touch, versus having to be programmed on-screen on the One. Same with the "DVR" button, which brings up the playlist. The lack of a dedicated number pad is proving to be a very small inconvenience, since you can program up to 50 favorite channels. I think I favor the reduced size of the remote versus having the number pad. Since the remote has a physical "mute" button, I have re-programmed the long-press gesture to bring up the number pad and this works fine when necessary. It is true that having the transport buttons at the top of the remote is a small inconvenience; however, in my particular case, the way that I hold the remote in my hand to access the transport buttons has not caused any inadvertent button-presses on the touch screen. I have very small hands actually, and I have no problem reaching up to use the transport buttons with my index finger. I have never hit the "off" button by mistake, as others have reported. Of course, this will vary greatly, depending upon the size of one's hands and the manner in which one typically holds the remote, but it has not been a problem for me. I give the gesture pad mixed reviews. It works "mostly" fine, but if you are using it for fast forward/rewind on a DVR, you have to set the screen timeout long enough so that the screen doesn't go to sleep. If not, you will make mistakes, as the screen will be timing out inevitably when you want to stop moving forward or backward and you'll have to skip around. Gestures work fine for play/pause, since it's a simple tap or double-tap. Using a gesture to initiate fast forward or rewind is tricky if holding the remote in one hand, so I find the transport buttons are better for that purpose. Although, I may be able to solve that by reprogramming the gestures. One thing I know for sure it that I no interest in holding the remote in two hands, just to make use of the gestures. I see no issues regarding response times for button presses, as others have mentioned, including on-screen buttons. I've observed no noticeable difference between the Touch and the One in that regard. Programming the Touch is done over a new, web interface, unlike the program for the One, but the set-up process is very similar and very easy. If you are replacing another Harmony with the Touch, the web interface will retrieve it for you and set it up automatically. I really like the smaller form factor of the Touch, and find it easy to hold in my hand. I also found it very easy to transition my wife and kids onto the Touch, which was a big plus. Therefore, after one short week of use, I have declared "it's a keeper." If you are on the fence, I'd say get it (on sale) and maximize the use of your return period to give it a good trial. I suspect you'll be won over as I was. Good luck.

I received this remote for free as part of the testing group during product rollout. Thank you Logitech! I'm a longtime user, first owning a Harmony 880, then a Harmony One (our current remote). After a week or so with the Harmony Touch I have to say it's a mixed bag... First off, I love the new interface, the swipe and scroll on the screen is very nice and responsive. It takes some getting used to, and I find it takes a moment or two to find the screen I'm looking for, I guess I'm not an icon guy, I prefer words. I also like the fact that I can make changes on the remote (order of buttons, etc.) and it gets absorbed back into the online file. That's a great function. Next, the conversion from my existing logitech software to the new web-based setup was easy, but it left me with some problems on the new remote: The favorite channel screen seems to want to turns on my TV, not the receiver and DirecTV. So favorites is not a one-touch, I have to turn the system on first, then use the favorites to set the channel. I still like the concept, just sad that it doesn't work the way it was designed. Next, I am having problems with my 3 zone receiver (Yamaha HTR-5990). I have my Hamony One set to turn most events using only Zone 1 on the desired input. Only two of my selections (Roku Soundbridge) turn on all three zones, as Zone 2 and 3 are used for background music. The new Touch wants to power up every single zone every single time, which is not what should happen. When I try to edit the sequence of power up events, I can't change it, it seems to be locked, as if it was set up with an "ALL ZONES ON" command. I have to admit, I'm stuck on this one. (I think I may be able to add additonal steps, like a KILL ZONE 2 and KILL ZONE 3 command to most of my sequences). The device needs more flexibility in the command sequences. I would love to have the old programming software work with the new remote. With the older software, I could do almost anything. With this said, for a typical user (directv or cable, dvd, blu-ray, tv and standard receiver), this remote would be wonderful. My extreme demands (multi-zone receiver, networked media players, etc.) are the only limiting factors I have that prevent this from getting top marks. It just seems limited. I really do love the touch screen and the ability to make changes on the remote that feed back to the online profile. That's cool. I just can't get it exactly the way I like it, while the Harmony One does a great job. Another reviewer mentioned a combination of this scroll screen with the programmability of the Harmony One would be awesome. I agree. I hope the problems can be fixed in time, until then I will keep trying to program it while using the old remote and hoping I can get this one to work the way I want. If I was recommending a Remote, for now I would still recommend the Harmony One (SKU 8631411) without reservation.