Logitech - Harmony Touch 15-Device Universal Remote

I'll start by saying that I love it. It has all the features of a remote control and more. However; I must say that there is a lot of getting used to before mastering this control. You need to go through a few swipes or menus to get where you want, but once you have the control set up to your specific preference, it works as a dream. So far so good. 4 stars because you have to connect the remote to your computer to perform any change on it.

I like the remote, I'll looks cool, very customizable with up to 15 devices. Nice display, rechargeable. I'm not impressed with trying to switch from watching TV to a movie, it's going to turn off the devices that are already on. So you have to select each device, turn them on and use it like a basic all in one remote. But if everything is off and you choose the category you want, it turns everything you want on for that category. What I really like is my favorite channels are on the remote display with the channel icons and you can scroll through them very easily.

After one year of use the back of the remote start to get sticky i never use any product to clean the remote was just wipe with some fabric. I call the customer service and they told me to take the rubber part out! A remote control that cost more than $500 with out parts for service?! Seriouslly?!?! I don't not recommend any remote control from Logitech. This will be useless in one year or you buy a extend warranty form best buy. That i extreme recommend !!!!!!

I've had this remote for 5 years now. I paired it to a harmony hub and it's been running fine ever since. The soft touch paint on the back is wearing down and the battery doesn't last more than a day off of the cradle, but hey it's 5 years old and has been chewed on by my dog, dropped 1000 times on tile, drinks spilled on it...so it doesn't owe me a dime. The smart home integration is pretty cool, but I would like the ability to have more granular control over everything (give us expert mode!)

This product had the potential to be 5 stars. There are a couple of things that hold it back. The person who made the design decision to place the Play/FF/REW/PAUSE buttons at the top of this controller should be fired. How did it go through product testing and anyone think this was comfortable. The screen should have been at the very top with these buttons just below where it is comfortable for your thumb to access. Now that I am done with my complaint, the remote is solidly built. The physical buttons feel good and you can tell when you are pressing them. I like the minimalist approach to the layout. It's not so intimidating. My wife always hates it when I buy a new remote because she has to "learn" how to operate it. She saw this and instantly fell in love. I do recommend this remote, but the button layout could have been a lot better. This was a miss that didn't have to happen.

After using the Harmony 880 and the One, I set my eyes on this model. First off the bat the remote is smaller than it's predecessors and has a nice layout to grip. The backing seems to be made of better material than the disastrous material used on the One. The docking station also takes up a small footprint. The LCD is responsive with the finger swipes and you can easily get to various menus by simply swiping left or right. Overall, you won't be disappointed and you won't regret the purchase. CONS: Button layouts. The most used buttons should be all bunched up together. The LCD should be positioned at the top and not the middle. Also I could go without the glossy finish as it's a finger print magnet and as such is constantly showing smudges. The shape of the remote bottom is rather odd and as such, make rock back and forth and is more prone to rolling over or off a table. PROS: Fast response time without tinkering the delay options. Good size. Good grip.

I previously had a harmony remote which used the hub. I have to say I preferred hub to the infrared of this remote and here is why. Using this remote, you must keep it aimed at all the devices in order for them to turn on. Sometimes it doesn't turn everything on or off and I have to use the fix it myself option. I do like how you can control each individual unit with this remote. Also, the touch screen is a nice addition including backlit buttons for dark viewing. Overall I would suggest picking up this remote. Honestly, the only reason I switched from my old one is because after I bought it, this on went on sale for less than I paid originally. I do notice a slight lag with my directv control compared with the directv remote. This is minute and doesn't take away from the effectiveness of the remote

Many reviewers are criticizing this device because the dvr controls (ff/rew/play/pause/skip/review) are located near the top of the device and are not easily accessible without moving your hand or looking at the device. My advice is to "use the touch screen". This is called the Harmony "Touch" because the touch screen controls are located in the sweet spot when you are holding it in your hand. All the gestures available on the touch screen are programmable. For my DVR, I set up the Harmony Touch to use the left and right swipes for replay and 30 second skip. Drag down displays the program information and drag up displays the guide. A single tap is play and double tap is pause. These are my most used actions when I am watching a show or searching for something to watch. There are a few more touch functions available. However, if you use the above mentioned for the swipe and drag motions (or program those motions to your favorites) I think you will find that the "Touch" is properly named for its most useful feature.