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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Harmony Touch 15-Device Universal Remote favorably for its ease of use, intuitive setup, and compatibility with various devices. Many appreciate its compact size and improved interface, along with the extended range. However, some users express concerns about the touchscreen sensitivity, battery life, and the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,138 reviews
  • Rated 4 out of 5 stars

    Awesome Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overall like this remote, compare to the old Harmony remotes I owned prior to this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as advertised ! Sometime feels I am digging too much to do something simple.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Harmony One or the RF version is more usable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to this remote coming out. The charging stand is great and the price is pretty good but I hate the layout. I bought this remote to replace a Harmony One and tried to use it for 3 weeks but absolutely could not get use to it. I dislike the new display. Swiping through each activity one by one is painful. The guide button is too low on the remote and difficult to use with one hand. There is no more auto light when it detects motion, you have to press the screen. Typing numbers on the LCD is a hassle.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great to control bose set-up separate from tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do to have a complete,great, home theater (picture and sound)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior remote was a Harmony One, the Touch was a nice upgrade for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought to Product was going to allow to basically have one r emote for every tv in my home and did girls products that I have. This is not the case with this remote so I returned it. It was not what I was looking for when they said universal remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    An outstanding universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife always wanted me to get rid of all of my remotes, but I resisted because I thought a universal remote would not perform all of the necessary functions. The Logitech Harmony has made me a believer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once set up is complete this is a very good product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quality remote, poor layout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Harmony remote, the first being a Harmony One which I had for close to a decade. I thought the Touch would be an adequate replacement, but it's just not. It's built well enough, and I got it on sale, but will probably replace with something designed intelligently. My biggest gripe is the layout. All of the playback controls are above the touchscreen, which often results in accidental touches on the screen when trying to hit Play, FF, etc. Other issues include missing motion activation, soft keys (activities and favorites) not backlit, bad "off" button location, and lack of programming customization. The touch screen is pretty great, although the gesture feature can be sluggish. Programming was simple for me, better than old the One. Battery life isn't great and the battery isn't replaceable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech once again allows you to use their data storage of your ir commands and transfer them to a new remote seamlessly. Very little effort for me to load, adjust and use right away

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    poor size of touchscreen i returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have children's hands with little fingers you can use this remote very easily. Returned it because I couldn't change channels easily, use the guide easily, or toggle between options very well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice remote but you need experience or a lot of practice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming is tedious but when completed it seems to work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easies to use than the one I replaced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technical support is excellent and once set up the remote is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect everytime.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several devices that are used with this remote and in different configurations. Response is very fast ( and adjustable to your suiting) and works perfect every time. Very well done Logitech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Harmony Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the touch screen and it's ease of the features. I only have to charge it weekly and saves on the purchase of batteries. I also enjoy using one remote instead of 5. A great purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my forth Harmony remote and the best ever! Simple key arrangement and no more hunting for additional keys, just swipe the display to see more pages of pertinent keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customization options, transferred from older harmony. Would totally recommend this to anyone with sub par technological competences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good whirlpool upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, i have only had this freezer for a few months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Works well. Would recommend

    I would recommend this to a friend