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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Harmony Ultimate One 15-Device Universal Remote's ease of use, compatibility with various devices, and its comprehensive feature set. However, some users express concerns regarding battery life, the responsiveness of the touch screen, and the overall design. While many appreciate the streamlined setup process, a few find the price point to be a drawback. The remote's functionality is generally praised, but improvements in certain areas could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,185 reviews
  • Rated 5 out of 5 stars

    nice having one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works well with our H D box, which is in another room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logtech Harmony ultimate one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has a lot of hype, but is very hard to use. It has a lot of features but you have to touch the screen just right to make it work, or you have to start over.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with my purchase of three of these remotes. I have an original Harmony One (that is now discontinued) and it works superbly, but the newer model has a much slower response time causing you to hold the remote at the components longer. Half the time, the remote is pulled away before it is done communicating with the components and the Help option must then be deployed to get the settings back in order. I'll go with the much cheaper versions in the future.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tedious to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hoping it would be an upgrade from my much older Harmony Remote that I had for years but is showing age. BIG MISTAKE. This remove has a pitiful display and minimum buttons requiring you to wade thru multiple menus to do simple tasks. It is tedious to use requiring two hands instead of just one with my older unit. So instead of an upgrade, this was a significant down grade.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for multiple settings - like the combo RF/IR ability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One remote does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we had Geek squad program it. So good to have only one control now!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for a great price. Controls everything I need...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up - easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple! straight out of the box and in use in under 10 mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband he was using 4 remotes. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this as a great remote

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech remotes are easy to program and work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It controls all of my devices, but because of the gestures (which can’t be disabled), I find myself doing things that I didn’t intend to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this so much I also got for my father in law

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote does work as advertised, just a little slow switching between components. It’s a great deal for what I paid on clearance, no complaints.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for a man with large hands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice idea but the numbers and controls are very close together. Not IR capable. Must point directly at the TV. Upgrade to the next model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works well... but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but really didn't seem worth it as I still have to use my other remotes at times since it wouldn't get to all options on my smart tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the remote so much that I bought two of them.

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 2 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote work when it wanted to. It would turn things on when it wasn't supposed to and it was awkward to hold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own one but I needed another one for my basement TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal on this.. still yet to open it ....../.

    I would recommend this to a friend