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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Harmony Ultimate One 15-Device Universal Remote's ease of use, compatibility with various devices, and its comprehensive feature set. However, some users express concerns regarding battery life, the responsiveness of the touch screen, and the overall design. While many appreciate the streamlined setup process, a few find the price point to be a drawback. The remote's functionality is generally praised, but improvements in certain areas could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,185 reviews
  • Rated 3 out of 5 stars

    Just Ok..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device if you have multiple devices; however, I don't like that you have to switch devices to turn the volume up or down for the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful display! Sleek design. Fully functional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display! Sleek design. Fully functional!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not for geezers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are over 50, and not tech savvy, avoid this device like the plague. It is counter intuitive, poorly laid out with the worst ergonomics of any remote I've ever used. The first week of learning its convoluted system was not relaxing and I still use the help program often.The battery needs recharge daily, and I use the component remotes because the battery is dead-don't put them away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Standard Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting this remote to be a bit more user friendly. I have to update it all the time and changing the channels is a task. Not a seemless process.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to connect all my Tv's and other electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it so much I bought a second for second home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these remotes and absolutely love them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good remote, but X1 does it all also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a fancy all in one remote sometimes it act up and won't shut a few things off. So I returned it and stuck with my Xfinity X1 remote.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It does it's Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to setup, may have to have the Geeks help me with. Menu does not always what I want it to do. Again maybe it is me, Geek time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This remote is okay but that's about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having trouble turning my Wii game system on. It doesn't say Wii, it says X-Box. Then again, I'm a dinosaur and it could be me with the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sooo Convient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and it handles everything that cable box has.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works pretty well but.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this seems to be touchy device much small that other versions. Very sensitive and delicate. If you are not careful you will end up some where that you did not intend to be. Scrolling on the screen is almost impossible to do! Not sure what I need to do with this device. It's a little frustrating. Scrolling up and down seems to be the hardest to do without touching something that you did not mean to.Side scrolling is ok.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote isn't comfortable. Battery dies quick and the screen is slow and can be hit accidentally

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not big and bulky, very easy to use with one hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to big, not to small... holds a charge well...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not able to pick new devices

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so well with my older electronics but not the newer ones - Westinghouse and Insgnia, otherwise good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a multi source system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is user friendly and simple to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good remote but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote but I only have tv and a Xbox not really for me but for people that have more devices try it when it's on sale

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. More than I needed. Exceeded my expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not any better than the harmony 700.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u have no more than 7 devices, i would not recommend this remote...the cost its not worth it... I like my harmony 700 better...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing....hard to setup but great support

    I would recommend this to a friend