Customer Ratings & Reviews

I didn't open or use it because I needed other products to get the best results from the control.

Great gadget to solve remotitis !!! Everybody needs one.

I have owned at least 4 models of the Logitech Harmony remotes. This one has all the bad qualities of the previous ones plus a very short range, a very short battery life and an annoying software which is not able to retain all the settings from an older remote, when is cloned. I believe this is the last Harmony remote I am purchasing.

too sensitive to touch, don't like that customer support runs out after only a month and very expensive.

looks good but has some issues over price,will not work with Bluetooth device's also they made it way to complicated to program device's

You must look at the device at all times. It is not designed in a way that your finger tips will recognize the individual keyboard functions.

Like the older model better, this model I have to have the doors opened. Screen is very sensitive..wish there was a better alternative.

IT TAKES TIME TO GET USED TO BUT IS A GOOD PRODUCT

Great item, I'm very satisfied with it,must have!!

I could not program the PS4 to it. Otherwise, my tv, my receiver and verizon are all programmed to it. It is not easy to use!

Doesn’t work with my PS4 Either which is my Movie player. For the money, I know there are better options!

The most comfortable way to hold this controller is on the bottom, placing your thumb around the directional pad and bottom buttons. It's awkward to reach both the touchscreen and the main player buttons at the top of the remote, so playing / fast-forwarding shows you have recorded (for instance) feels strange. I have large hands, but my wife experienced the same problems. On the plus side, the revised Harmony software is much better. I've owned the top-line Harmony remotes for years, and all of my set-ups were easily and conveniently imported from the old software. Being a previous Harmony owner might impact my review, since I'm so used to how the older remotes were laid out and felt in the hand. I ended up returning this remote for the Harmony 700, which has much more natural button positions and "clickier" buttons in general, making for a very satisfying hand-feel when in use. Another bonus for the 700 is that the overall physical build and limited screen size makes it feel much sturdier--I've lost two remotes to small kids who've managed to drop remotes and shatter the screens. Teh 700 also benefits from the updated software. I would only recommend the Ultimate One to people who need to control more than 8 devices.

I loved harmony remotes this would have been my 3rd upgrade. Didn't like the feel or the functionality stick with the Harmony One.

Its better than my other harmony remote which had wore out buttons but I should have done a hands on before purchasing

I find it too sensitive to the touch, therefore too many mistakes like turning the device off accidently

Either a bad install by Gerk Squad or this product just doesn't work well. Can't get Geek Squad out to fix it. Bad.

I wish the buttons on the screen were easier to use. I also have trouble holding the unit. It is slippery.

Buggy unit. Gotten white screen of death multiple times. Instructions and support are non-existent.

I like it so far. I don't like that you can't have a number pad and one touch favorites at the same time.

One of the features i with was on the remote would be the numbers to manually press the channel you want.