Customer Ratings & Reviews

Controls are overly sensitive and small. Prefer Sony remote supplied with the TV.

The remote has some good features but it is completely destroyed by a horribly glitchy an unusable "touchscreen". When it does decide to respond to your touch, it usually winds up selecting the wrong in key, resulting in shutting down the a device you didn't mean to. BUY SOMETHING ELSE!

Really nice and useful but very tiring to configure. I returned it back.

The guy installing my system did not like this brand so I returned it.

Hello all, Please do not waste your money. The product is not great & not much innovative. It is a normal remote & good thing is it has screen. Other than that the product is not user friendly. You should have logitech hub and which costs additonal $$$ ... I am gonna return the product....

Half the time the soundbar doesn't turn on, and I have to use the help function. Aso, I have to sect the Blu-ray player to operate it, even though I slected Watch Movie. Not worth the hefty price tag. Also, very glitchy and stuff will just turn off if you touch the touchpad by accident.

For a 200$ remote it should came with the smart hub.

The box lists the operating systems the remote is compatible with but after several call to customer support over 3 days I found out that they no longer support some of them. So once I find someone that I can borrow a computer from maybe I can use it.

Terrible remote control. Difficult to use and customer service does not help a lot. If you don't have older versions, you have to take an entire class just to know how to use basics. Perhaps, a master, to use more features.

Started initial setup, came back to complete and pc does not detect the remote. So for that reason it is going back to the store. I don’t feethe need to invest my time in deleting and re-installing software. It should work the 1st time.

Can't set favorites for different activities. My harmony one and 650 easily do this and these guys want a couple hundred dollars for a remote that is not near as good. Mine went right back to Best Buy.

Difficult to program - does not work with all my equipment - tried to return and Best Buy wanted to charge a restocking fee - NO WAY - gave it to my neice to use on her equipment

Having to program this controller to literally do everything that you need was very tedious and annoying. If you're attempting to buy this for your Apple TV? DO NOT DO IT!!

Glorified on and off.cant do Bluetooth or radio remote(Polk audio).had to keep my Comcast and Samsung remotes sitting next to me with In a hour knew I had made a mistake in buying the remote

I purchased this remote several months ago because I received an email from Logitech offering a $100 trade in on your old remote when you purchase this remote. I starting having problems very soon after setting it up. At first it worked fine but then it wouldn't turn my TV on or off, even if I hit the help button. Worked with customer service and it started working again, briefly. It's been problematic ever since. There's frequently a delay when entering a command. There are several buttons that are dual purpose and really annoying as you have to press and hold the button to get what you want. The power off button is extremely close to the rewind/replay button(and the buttons are small) and several times I have turned off my system instead of rewinding. My remote has frozen on me many times. On one occasion I started fast forwarding through a commercial break and when I went to hit play none of the buttons would do anything. I had to grab my iPhone and pull up the app to control my system till the remote decided it was ready to function again. Of course in the mean time my DVR has gone 20 mins past where I wanted to resume watching. The battery indicator is horrible. It has 4 levels: Full, 2/3, 1/3(or as I call it-almost dead) and dead. I've had it show 2/3 full at bed time and when I wake up the next morning it's almost dead. So, what have we learned from my experience? Logitech makes great products, this just ain't one of them!

Bought the Ultimate as a replacement for my Logitech One. I thought it would be an upgrade. Went back to my One after two days. Logitech failed on this one.

Funny that as soon as the standard warranty expires the remote stopped working. No longer turns on, even after being on charger.

Worked for about 2 days and then broke. Contacted Logitech about fixing it and they were rude and unhelpful. Would not recommend this manufacturer.

I find the Logitech 950 is so small to hold. The keys are tiny, hard to see, and it is probable to press two keys at once. For us, it is very complicated.

This purchase was a big disappointment. Touch screen is too sensitive and you need to point it directly at the receiver to make it work.