Customer Ratings & Reviews

Handles a wide variety of device combinations. Touch screen controls may be accidentally selected (use locking feature to minimize bad effects). It is wise to include all available devices in each selection to allow continued operations on one device when switching to view another.

This fit the bill for me. I don't honestly think it could be better. It has literally replaced all remotes for a 65" Panasonic TV, Fios cable box, Marantz receiver doing audio/video switching, Xbox 360, BluRay Player, a PC and a few other components. It does so as flawlessly as can be expected and has very solid range and breadth of of beam so never misses (I've even pointed it backwards a foot from cushions). Once it's set up it has my 65 year old mother/father able to use it as well as my 5 year old daughter and 10 year old son. Once programming is done it has vastly simplified things they want to do. Nice customization allows you to use custom icons for various devices and channels. Ability to have two different commands for the same button (press = skip forward and press+hold = fast forward). You can also take some or all commands and put them in the touch screen menu for infrequent use. If you are willing to invest a bit of time in this, it's a great and permanent solution. One thing to realize, while they have a very nice and intuitive computer based setup, the capabilities of this device make for some time spent programming to set it up. If one isn't tech savvy and/or doesn't have more than 2 main devices, this device may be overkill and using the cable box remote and occasionally grabbing the DVD remote might be the better solution. More succinctly - a $10 inconvenience may not warrant a $250 solution/remote.

This is my second Harmony remote, (I have the Harmony 650 as well), and I love them both. After a tiny bit of trouble initially setting up the remote, everything went smoothly and perfectly. The Ultimate 1 allows you to use up to 15 devices and I am currently using 10 in my home theater setup including an A/V receiver, a PS3, an Xbox 360, two BluRay DVD players, a cd changer, and my HD DVR cable box. Everything is working perfectly. I intend to buy the Harmony Ultimate Hub next.

I am pretty tech savy, and love the idea of total control with 1 remote. I already had a harmony remote, but decided to upgrade with this total touch screen, and capability of controlling more devices. This remote is not worth the $200 difference from the lower grade model!!! It does not hold a charge very good, and with the touch screen you have to swipe and swipe, screen is to small and to navigate is a chore. I thought I could put device remotes away, but keep them accessible bc battery sucks!! Save your money, this remote is garbage for the price!!!!

Have been using this remote for about 3 weeks now. It was a replacement for an older Logitech remote that I had used for about 8 years and was getting a bit flakey. Programming it for about 6 devices, activities and favorites was not hard. The program was easy to follow, just know the make and model number of your devices before you start. The remote is smaller and fits my hand well, the touch screen may be a bit over sensitive is about the only down side to it that I could see.

I loved that the Harmony allowed me to setup activities that would make it easy to make sure the right device was on and the right sound/video sources were selected. Most of the time it worked seamlessly and it was easy to go in and change or update settings. What I did not like about the Harmony was the antiquated computer application (for as much money as Logitech has made they can afford to do a much better job), I dreaded the finish on the back of the remotes -- it feels literally like nails on a chalkboard and my Harmony' all emit a high-pitched squealing noise when the displays are turned on. It's not loud per say, but the fact that it's so high-pitched it is very noticeable and annoying considering the proximity you'd have to have the remote from your body to use it (and it's there anytime the display is on). It's also worth noting that the battery life on these is terrible (in most cases it can't go more than two days off the charging base). For the ease of setup, use and functionality, I'd recommend it to someone looking to simplify their home theater setup and get rid of the 3-4+ remotes the average person has. For myself, I would probably not purchase this model again.

Three units in a row had different issues. One had a bad touch screen, one had a bad right direction button sticking, and one did not sync to the Logitech hub. All verified of having issues by Best Buy and Logitech. This is within a 3-5 day period of running back and forth to Best Buy. These returns put me on a no return list for a undefined period. Customers suffers for manufactures defects. In dispute right now. No more Harmony remotes or Best Buy for me!!

The remote looks great and was fairly easy to program. I got it all set to go and handed it to my wife. She says "where is the key pad" How do I go from channel 232 to 863? After spending a lot of time messing with the remote, there is a key pad a couple steps into a menu item. So if you have cable TV and want to pop around channel to channel, you have to page which can take a long time. This was a very big negative to me. I returned it to Best Buy and they gladly gave me a refund. Good experience at Best Buy. I am going to try the Harmony 650, that has a key pad.

I have owned a universal Logitech remote before so I thought I'd purchase one again. It was the worst product I've purchased in a long time. Easy to set up but the functionality on a daily basis is horrible. Everything effects how it controls the tv components. Do you have the curtains open? The sound system doesn't come on. Do you not hold the remote directly pointing at the components for just the right amount of time for the IR signal to hit everything? The tv does not come on. Are you tired after watching a moving and click the off button a little too fast? The cable box doesn't turn off. It was always something. In the end, you spend $260+ and you still have all the other remotes sitting on the coffee table so you can grab it after you get tired of things not working. yes, there is a troubleshoot button on the Logitech remote. I think I used the troubleshooting button more then I used the other aspects of the remote. So right now I'm happy with the standard Brighthouse remote with a few IR repeaters. For a total cost of $20. Yes, I returned this remote. I returned this one and the second one my boyfriend bought for the bedroom TV. Happily put the over $400 back into the bank.

I have been using this remote for about a year now. I am not a big fan of it. I don't like the design. Having the fast forward and play buttons right above the touch screen, causes the touch screen to be accidentally pressed and the channel changed or tv turned off. I was excited about the remote at first, but now I am in search for a new one. It's just not functional.

I am a fan of the Harmony remotes. The online UI makes it easy to set up. Did run into an issue when trying to load an LC CX tv when they were newer in the market. but was able to update a couple of weeks later. recommended at least half a dozen times to friends and family. would definitely buy again... but will likely have to go with whatever is available in the market when this is ready to be retired.

This is a upgrade remote from the harmony 650 I've had for years. Remote is smaller than the 650 and easy to use ONCE it's been programed. Programing could be better if Logitech web programming didn't crash as much as it does. Frustrating! Sticker price shock still at $150. In all, I like the remote better than the 650 with all its new features.

It takes some time to become familiar with this universal remote and it can be sensitive in its operation, specifically it must be kept pointed toward the devices when operating. Once you have experience with its various functions it becomes very handy.

I was able to add a Projector, Cinema Surround system, Media Hub, Blu Ray and cable box in about 15 minutes. You need an adapter for a Playstation.

I got this as a Christmas gift and have yet to get it working. The forums have no help or are very vague with solutions. Tech support for Harmony is overseas and Ive spoken with two techs that have less tech knowledge then I do. They tell you things like restart your pc, use another pc, reboot the remote. Hello!!! Ive tried that already and it didnt work. Anyhow the Harmony One was a great remote, but this Harmony Ultimate is either a lemon or the software is utter trash!!! Ive wasted hours so far and cant even get into the setup!! You have been warned, buy another remote.

Logitech really did well to make a very easy to use remote. I have 3 other Logitech Harmony remotes but the Ultimate One has been my favorite. You can customize a lot on the remote but more importantly, a lot of settings can be adjusted from the remote without having to connect it to a computer for every little change. Definitely a great remote!

I had a harmony 880 for almost 6 years till it broke last month. Then i purchased the "Harmony home control". That device was totally useless in its programming and user friendliness. all you could do was turn some devices on and off and adjust volume, thats it. Everything else you and to do through the app ( which is a bigger disaster). Then I purchased this device- the Logitech Harmony ultimate one. It was easy to program, and wait you can control individual devices from the remote itself. Say you are listening to some music and want to change the sound settings on your receiver, all you have to do is navigate on the onscreen remote and change dolby surround to say "hall in vienna" or something. The same activity on the "logitech harmony home" is not possible and you will have to use the phone app to make the change. I also like the favorite channels listed on-screen and can easily toggle between channels. I really don't care that the number screen is the second or third swipe screen on the device since i rarely use it and the 50 listed favorites channels can pretty much get me what i watch. Also there is a gripe that the fwd and rewind buttons are on the top of the device. That has not bothered me much at all. it takes some time getting used to but not a deal breaker.

I've been waiting 4 years for my home theater set up. Adding this Harmony remote totally accentuates everything about it. I love it and my partner, who is technology challenged, finds it easy to use as well. It's easy to program and when you add the app on our iPhones, it just couldn't be simpler. Bravo to Logitech for a great product that I will enjoy for years!

I’ve purchased many Logitech products and have always been happy with them. This is the exception and is a step back from their previous Harmony remotes in many ways. The configuration software is a joke - no hint based pick list, you have to know your specific model number rather than search. I had to dig out my product manual rather than specify a product line, such as Samsung Series 6 TV. Despite a UI that would seem to allow you to add steps/commands/timings, you just can’t. For example, there is a UI to allow you to add a delay between system power on and input select, but since those two things have to happen in sequence you can’t add a delay between them (unless you go to another menu outside the configuration software that seems to be only available on the remote itself after you’ved programmed it.) The ergonomics are a nightmare - not enough physical buttons to handle simple commands and a clunky and nested menu approach to access basic functions via the touchscreen (which is only just reasonably accurate for inputs). I purchased this remote to replace my Harmony 850 whose battery ultimately failed after 10 years of service. I ended up returning it and getting a new battery for the 850, which despite being 8 years old, is a far better design.

I got this remote when it was on sale Black Friday and It is amazing and works well with the logitech hub that I already had. I upgraded from the companion one. Just don't lay on it because it can be sensitive with the touch screen.