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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2185 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Harmony Ultimate One 15-Device Universal Remote's ease of use, compatibility with various devices, and its comprehensive feature set. However, some users express concerns regarding battery life, the responsiveness of the touch screen, and the overall design. While many appreciate the streamlined setup process, a few find the price point to be a drawback. The remote's functionality is generally praised, but improvements in certain areas could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,185 reviews
  • Rated 4 out of 5 stars

    Works good but the touch screen is finicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works with all my smart TV's. I have 3 Samsung TVs in various sizes and models. The oldest model is a 2012 and the newest model is a 2015. On the 2015 model, the ultimate one works but doesn't control all the functions very well. Works great on the earlier models though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote does need some tweaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our remote, it was very easy to program and easy to learn. However when you are watching TV, it doesn’t work as well as the OEM remote for the cable box. So you have to press it a couple times and point it nearly straight at it. Also if you are trying to change channels and turn up the volume you have to switch between TV and Cable box which is kind of annoying. For me it reduced the amount of remotes. However it’s not as easy as I was hoping, so when we have people over we take out the old remotes. I’m on the fence on if I would recommend it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've purchased several univeral remots from Logitech and have never been disappointed!! This model is great!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Harmony Ultimate One + Harmony Hub = Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already purchased the Harmony Hub on sale the week prior when I noticed that the Harmony Ultimate One was on sale the following week. Along with Philips Hue lights and Google Home, I now have the ability to control my lighting as well as my TV, Pioneer receiver, Xbox One S, Apple TV and Tivo via voice commands or by using this remote. Only real con IMO is the price, but if you have what it takes to take advantage of the features the results are nothing less than magical.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it all in the palm of your hand and can switch from watching TV to wTching dvd yo radio and much much more

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Effective Remote, but not my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully functional with easy setup...but the lag time between button push to turning on components is annoyingly long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best "smart" remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a home theater installer and have been using logitech harmony line of remotes for years. Simply the best!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal remote worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming this was not difficult but time consuming...Geek squad will set it up for you !

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote, works well with all my devices and I love that it works with the Xbox one as a DVD remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use once you get used to time out on entering channel. Set up by Rick at Geek Squad Mekbourne Fl

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and easy to use! Anyone that uses more than 1 remote needs this product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    I love this remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to program, keeps up to date, and works for all of my electronics. It works best with the harmony hub for the equipment in cabinets. I am super happy with how well this remote works and how quickly I can get all of my equipment working correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all in one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great because it turns on everything at once. The DVD player, cable box, TV and sound bar. Also has a help button that can fix something if it doesn't turn on. It is directional sensitive though. Need to make sure you are pointing it right at the TV and attached devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except when you don't point it at the electronic item and it still goes through its cycle. Now you have to turn everything off, go through the process of finding the item, turn it back on and then off, then start he system all over again. Other than that..... great remote.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy setup touch screen "touchy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had harmony remotes well over a decade. I may have been one of the first adopters of them when they originally launched. For the most part they are bullet proof. (not dog proof, but that's another story). I have always really liked their remotes, and while this one works well, I would have preferred more hard buttons and less of the touch screen. I often find that I accidentally hit the screen. It should also be mentioned that the help button is a bit more difficult to get to than in the past. Overall, I recommend the product, but I don't believe it is their best.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Remote for The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Friday for 59.99, and for that price I'm extremely happy. I would never pay full price for this remote. The remote works as promised, using it for X-finity box, Sony TV, Sony Receiver, Sony 4k DVD player and PS4. Love the Favorite channels screen with icons and the touch screen functionality. No issues with battery life,; however be aware that the battery cannot be replaced. So once it no longer recharges this remote is essentially dead. Recommend the remote if it can be purchased at a significant discount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is user friendly and works much better than the 700 series with less buttons

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used harmony remotes for many years. East to setup and use for me but I'm a nerd.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this remote!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does everything. Makes turning on/off all your devices at one time so easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great remote and great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote controls all of my complicated home theatre devices without issues! There was a bit of tweaking with the delays in the software to ensure it turned things on properly but everything was documented in the instructions and I was able to figure it out!

    I would recommend this to a friend