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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2185 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Harmony Ultimate One 15-Device Universal Remote's ease of use, compatibility with various devices, and its comprehensive feature set. However, some users express concerns regarding battery life, the responsiveness of the touch screen, and the overall design. While many appreciate the streamlined setup process, a few find the price point to be a drawback. The remote's functionality is generally praised, but improvements in certain areas could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,185 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best remote I have found for use on multiple devices with different settings for activities.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Best remote I have ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have set up many universal remotes in my time and this by far is the easiest, most compatible, and sleekest remote ever. They really did a hoodie on this. I have this with the smart control hub and a Google Mini. Best thing I have ever bought for my home theater.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote to get if you want to eliminate the clutter and steps of using multiple remotes.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Touch screen

    Rated 2 out of 5 stars

    not enough physical buttons and short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Harmony One for a lot of years and the battery life has diminished. It is a great remote. Purchased this remote as a replacement and do not like it. The battery life is horrible. My 10-year old Harmony One has better battery life than this remote and since that is the only reason I want to replace, this was a waste of money. The screen is a washed out light-blue and not easy to read at an angle. The touchscreen buttons all run together so makes it more difficult to click the right button. None of these are problems on the Harmony One. The DVR buttons are above the screen and most of my TV watching involves the DVR. I have to reach above the screen to use the DVR and it's way too easy to activate a button on the touchscreen when attempting to control DVR. There are no physical buttons for numbers or pg up/down. For Cable/Satellite watchers, these are needed. Having to page around the touchscreen to get to the number keys is a pain as well as having to switch screens to get to the pg up/down. One positive: I can add favorite channels to one of the pages on the touchscreen. Of course, I have to swipe to another screen to get to these. The swipe action sometimes activates a key, so I have to carefully swipe.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Updated from older harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony remote works well. It was easy to set up from our older settings. Also was easy to add new items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any System.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Custom AV Installer for 25 Years. These Remotes saved my Marriage. I don't spend my Weekends at Clients houses helping them turn on their Systems! I actually set one up for every job we do for a 'Test Drive.' I tell the Client that they don't have to pay for it, unless they love it. I have only taken one back...... We do many, many installs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this remote while on sale on Black Friday and it is an easy set up and works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    2nd Harmony purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my earlier version on the Harmony remote. As it aged the battery life dwindled, however. But it lasted near 5yrs. The new one is so sleek and it was so easy to setup, with the ability to copy over the setting right where the old one left off.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    The is a remote for all the devises and required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is expensive and sensitive and can be slow and if you touch it in the wrong place it can get you lost Any thing effects it if it is dropped or passed to someone and touched it can mess up mute and it is slow

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had harmony remotes for a while & this one is the best one I have had so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Allows me to keep components in a closed cabinet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was a breeze to set up! It allowed me to put my components in a closed cabinet. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying this allows me to reduce the number of remotes I use from four to one. easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fantastic remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was an easy setup and operates all of my AV equipment smoothly. No issues whatsoever!

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 3 out of 5 stars

    Decent Remote, Ergonomics Suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple Harmony remotes. My favorite remains my first, the Harmony One. Although more powerful in terms of customization than my Harmony Smart Remote(s), it is much more awkward in its button layout.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    BEST REMOTE TO BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT WITH all my devices i have a 65 in sony tv and the sound bar to match

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 3 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hand set is hard to hold because of its shape. Had to use one hand to hold it, and the other hand to push the buttons. Poor design. I returned it the store within a week of trying it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Harmony remote and all have bee great but this one is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to program and female friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really likes this remote. Easy to use... the one touch screen really simplifies things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One for all all for one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote can control all tv and multiple audio visual functions and oh so easy to program

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy for the no-tech person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming the universal remote was expertly completed. Geek Squad is the best!

    I would recommend this to a friend