Customer Ratings & Reviews

The remote is ok, it does the job. If you can get it on sale go for it if you need a remote. Once you figure out the interface of how to set it up it does the job very well.

This remote is extremely easy to set up and start using.

We are very pleased with this remote. It has a very solid, comfortable feel to it. The controls are intuitive and easy-to-use, there are enough buttons, but not too many, to easily navigate all the things you need. The one drawback is that the touch-sensitive screen might be a little bit too touch sensitive. I am not overly tech savvy, but it only took about 5 to 10 minutes total to program the remote on my computer, and that includes the three to five minutes it takes to sync the remote with the computer. Just make sure you have all the model numbers for each of the components you wish to add available, and you can finish programming the remote in no time.

love it so easy to use just like using a smart phone

I use this to control 4 devices and it does so well.

There are several types and models to pick from. The Best Buy employee really knew about the different types and asked questions to find the best fit for me and to meet my needs. I had a lesser model last time and my wife found it difficult to operate. This one she find much better and therefore its a winner. Easy to program. Just have to be careful on holding it in the position to will allow all components to be activated.

Great remote happy we don't have to use 4 remote any more.

Excellent product. Works well and easy to use. Easy to set up. This is my second purchase.

My Sony soundbar is a newer model which does not show up when setting up the remote. It picks the old number which causes some problems. Other wise it works pretty good.

Works great does everything I want it too and more.

I had intended to add this remote to my Harmony Hub and was pleasantly surprised when it went on sale. It paired easily to my Hub and works well with my Entertainment System.

I had a few issues with Arc but, support was really fast and they set it up for me. This is the best remote I have ever owned. The only thing I don't like is the bottom is made for your hand only, not laying on a flat surface. Some how, they need to design it for both in your hand and not falling on the floor or in the couch. It should lay flat. Other than that, I highly recommend this. Does work great with ARC.

Easy to sync with previous remote and easy to use!

Nice remote once set up- but setup was EXTREMELY difficult. We got a second one for another room that set up more easily, so maybe they have fixed the set up bugs now.

Harmony products are excellent. So was this remote. It performed exactly as I wanted. It took me about 20 minutes to set it up and I was off and running. I highly recommend this remote or any from Harmony's product line. I will say this. It is not a beginners remote you do need to feel comfortable with electronics.

Works for all my devices that I own. Easy to setup.

the remote is easy to program love the 50 ch memory

nice to have one instead of trying to use multiples.

Easy to set up online, consolidates all your remotes into one-button commands.

Upgraded from the 900, and the ease of use for programming was worth it alone. Throw in the hub for phone and voice control (Alexa / Google) and it was a no brainer.