Customer Ratings & Reviews

It was hard to figure out how to do all the program setup but once I figured it out and use one remote instead of 5 remote it's so much easier but sometime pain in the butt

Easy to set up, although we haven't uploaded all the features yet. It is slightly confusing to figure out without an actual instruction book, but getting to everything online is easy enough. We haven't had any errors or occasions where all the devices didn't act as expected. Nice touch screen, very responsive and having all my favorite channels in one place makes it a great remote.

I found the Logitech Harmony One to offer excellent screen readability and easy to add new functions on the down loaded app. The signal is strong and dependable. The activity screen is somewhat difficult for me to scroll without activating a function that I am not interested in. I think there should be a right hand scrolling bar like web sites. Otherwise, I am satisfied with my purchase.

Overall I rated this remote as a 3 Star. The positives include. 1. Able to program all my devices. 2. Power on/off multiple devices with one button. Cons 1. Remote can’t tell if a device is already on. For example if one device is already on and you power your system on it runs off that one device. This can be annoying if your switching from watching cable to streaming device. 2. Navigating through the on screen display is not very fluent.

Although it is a very good device to use (will take some time to orient myself to its buttons and functions) and allows me to use only one controller for all my entertainment needs, it is still very expensive. However I must say Alex of the Geek Squad was extremely knowledgeable of the equipment and very personable. He answered all my questions in a way that I could understand. He is a giant asset to your company.

I've been using the Logitech Harmony One remote now for about 3 weeks. I have at total of 8 components needing to be controlled, all going through a Marantz amplifier. All the devices work well, albeit a bit of a setup glitch when the Logitech software is not yet updated to full compatibility with Mac OS. The software wouldn't allow me to enter my email address as symbols were ignored and it would only take numerics from keyboard inputs. Workaround was to copy/paste the email address from a text document....shouldn't have needed to do that, but it worked. Older model remote and it is IR only so it is not the remote for 'in cabinet' devices unless you have a good line of sight to all components. Bit slow in operation, but if you're willing to put up with that, it has worked great. Still use the individual remotes for deep depth menus on the devices, but common functionality works well for playback, rewind etc. All in all, for 69 bucks, a great touch screen multi-function remote. I had a top of the line Harmony (at the time) a few years ago that was excellent, and much faster responding, but unfortunately was toasted by some friend spilling liquid on the device. Other than the logitech software glitch and the slow reaction speed when powering on/off (sequencing - slow chipset) the remote is great.

Coming from a Harmony One the feature set was similar but updated. The lack of some physical buttons is the only reason I didn't give it 5 stars.

Really nice and functions as it's advertised but programming can take a considerable amount of time and getting use to

Works very well . Very easy to program especailly if you already have a Harmony remote . Just copy the settings from the Harmony website. Very happy with the remote.

Overall a great remote. Only drawback I have seen is that some of the functions are now handled through the screen which makes them a little less easy to use. Everything else works great.

The difference between the current version of this controller and last years is that the touch screen is the middle of the controller, not at the top. It does make it awkward for single hand control because you are liable to touch the touch screen when your fingers reach for the button at the top....but I saved a lot of money....I will live with that issue.

9 times out of 10 I have to press HELP to get the chosen activity functioning properly. This is my third remote from Logitech and I thought based on the price and the time passed since the first Harmony I had used that this one would function properly. No such luck. I would not recommend spending $250 on this thing.

This remote has some really great features. However it is hard to improve on the original in terms of button layout. The rewind and fast forward buttons being up top force you to learn how to use the touch screen swipe feature. The swipe feature is clever but it does not respond quickly enough most of the time. This remote is really all about the touch screen. It will take awhile to get used to.

I am still getting use to this remote and I have to reprogram it on my computer to simply the functions I need. So far I really like it.

Nice little Upgrade over the Harmony Touch, better grip and i like the feedback when i hit the screen. As an added bonus the iOS app actually works and is worth using as opposed to the now defunct Harmony link. If you remove the price from the equation it's an amazing product

Bought this remote on sale at $79 and it works great. Only gripe about it is that the button inputs are slow to transmit. Not as fluid as the original remotes but it does help consolidate and reduce clutter of multiple remotes Another great feature is the desktop app allows me to program the remote to do pretty much anything definitely a plus

Got this to replace the standard Harmony hub remote. Does a great job. Setup was easy but until I figured out some extra convoluted steps to properly connect this remote to the hub, I was only getting IR. Now properly connected I get full RF control over my Hub. If I did not have the hub I would prefer a Harmony 650 but this works great with the Hub.

We found this remote difficult to use because it is so sensitive. It took several tries to enter three digits for a TV station, because it wanted to go to the station represented by the first or second digit. Also, it won't "talk" to our Bose sound system, so we had to use the Bose remote and this one...so it wasn't very universal. In short, we returned it in frustration.

Very easy to program. Smaller than the older one I had. You have to be careful how you hold it,because you might get the wrong channel

This remote gets the job done but I hey sensitive. The only thing is that the screen times out too quickly and it doesn't work well through cabinets.