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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2185 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Harmony Ultimate One 15-Device Universal Remote's ease of use, compatibility with various devices, and its comprehensive feature set. However, some users express concerns regarding battery life, the responsiveness of the touch screen, and the overall design. While many appreciate the streamlined setup process, a few find the price point to be a drawback. The remote's functionality is generally praised, but improvements in certain areas could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,185 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade and this was on sale so gave it a shot. Glad I did. Touchscreen is nice, favorite channels are cool. Only neg is the battery life. Yes its rechargeable but cant use it while its charging

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Remote

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best remote I have ever owned. No need to buy batteries just use it a couple days and throw it on the charging base. Super easy to program online. One button turns on my TV, sound system and DirecTv box. Will even select which input you need to use when turn on devices. Pricey but worth the money, in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good remote but a little hard to get used to the setup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great idea but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has a lot of features. Touch screen and customizable settings for nearly all devices. What doesn't work is remote control shades. Now the reason for two stars, the setting up of this remote if you get the smart hub and the smart keyboard is nothing short of a five to six hour event. Logitech support is terrible and you need a lot of patience and time to set this up if you have multiple devices. I have two receivers, bluray, Mac mini, Wii, Luton light wall control, cable box, and TV, so a lot of stuff but nothing really extensive. Once you eventually get it set up, NEVER change anything, because it is basically like starting over with Logitech to set it up. So great idea but bad execution. Lastly the main buttons to control tv playback and fast forward are a little awkward at the top of the remote.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product as always from harmony!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 5 minutrs to set up from my previous 890 remote settings. Worked perfectly the first time! I like the remote's style and layout. Had to look to find help and a few other things because they no longer had specific buttons but it was easy to find where they were. I have had harmony remotes for over 12 years and this is another great product from them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this remote replaced an older model and i was able to get all our accesories on one unit rather then many remotes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all harmony, you have to program it and really play with the settings to get your activities to behave how you want it and with the timing you want. For Tivo, i find myself just reaching for the actual tivo remote due to quicker ease of use. Its great for turning your devices on an off. Alot of time, it will miss a button press and its more trouble to try and correct what it did or didn't do. Example I have mine programmed to turn Tv on and change to channel 211. Quite often will only catch 11 or 21 and i have to manually hit 211. Same thing with my activity to switch from hdm1 to hdmi3, sometimes it doesn't change due to it missing button press or timing. I would not pay full price. I would wait for a sale.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not that thrilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is very easy to setup and works fairly well. However there are some annoying quirks. The touchscreen is very sensitive and it is easy to have button presses that you really did not want when you are trying to scroll. The IR light output is not quite as effective as my older Logitech. My satellite box does not always turn on/off unless you point the remote just right. That was rarely a problem with my older Logitech. The other major annoyance is that this remote does NOT have replaceable batteries. When the rechargeable battery dies Logitech wants you to throw this remote out and buy a new one. Not cool at this price point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their remotes. I have a Variety of their remotes in my home. I may buy another one of these. Can't beat the black Friday price. $80.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great handling my small entertainment system. Controls Xbox one which is great. Was on mega sale which made the choice a no brained.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Awesome, but awkward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but it is time consuming to get it just right. I wish there was an app to make changes instead of using a PC all the time. Some of the buttons are not in the best location for 1 hand use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote - manages all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote replaces all the individual remotes that come with each device. Once you program it, the remote understands which audio equipment to talk to when you want to change the volume, which device changes TV channels, and then also replaces all the functions for streaming devices. Love it enough that we bought a 2nd one for a TV in another room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so easy to use and easy to set up. I like because it’s makes my life so easy, I don’t have to have 40 different remotes. I can just use one and also adds to my home theater experience.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great new remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a number of harmony remotes in the past. This one is a great upgrade. My only complaint it button placement as I was used to where the old ones were but I’ll het used to the new ones too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has been a life saver. No longer having to find the correct remote that turns everything on, this does it all for you with one single button. Program a sequence of events with one click, and your tv, surround sound and Netflix is playing. Best purchase decision ever and super easy to work. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech - Harmony Ultimate One 15-Device Universa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I spilled coffee on my old one. Grabbed this on sale...set it up and I am back in business. Added benefit - looks really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote controls all of my components. Love the touch screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues . Connect all an it is great experience. Will recimmes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent remote to combine several into ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have (5) remotes, one for TV, Amp, BluRay player, VHS and DVD player. I was able to program all into the ONE Logitech remote control!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 5th logitec remote and 2nd.Of this model. Love them. Easy to use and simple to update. Only complaint about this model is battery life. Does not last nearly as long as the others we have in the house

    I would recommend this to a friend