Customer Ratings & Reviews

The remote control was pretty easy to set up with a PC and very easy to use. I like the ability to customize the screen for different buttons that are not commonly used on the remote control.

Full disclosure, I'm a big fan of Harmony Remotes (and other products) and I did replace this product with another Harmony remote of a different type. The big problem with the Ultimate One device is user interface. It isn't comfortable to hold in a way that you would use it. The common, static-use buttons are at the very top or very bottom of the remote making their use difficult. the haptic feedback on the buttons is delayed and inconsistent and the layout of the content on the touch screens isn't intuitive; it feels like it was designed for an electronics engineer with very long, nimble fingers - not the average user. I so wanted to love this remote, but couldn't.

I had 4 different remotes in the family room and got this on sale for a great price on black Friday. It controls everything in the family room and now I don't have a million controllers on the couch.

Works for most part but response is different and slow from a regular buttoned remote control device.

Easy to program, this is my 2nd one to buy. Purchased my 1st 4 years ago, still works great.

Touch pad is nice, but very sensitive. You can drop remote on the carpet & it might change your whole setup because of the sensitivity of the touch screen.

This is a must have remote if you have a lot of devices that you need to control. Easy to setup. The battery last fairly long and its worth every penny to me for the convience it provides.

Upgraded from an older Harmony remote. Touchscreen is great but has a little bit of a lag.

I had an older version that stopped working. I use it to control several components. This upgraded model is easier to use.

Works well turning on multiple devices at once (cable box and TV, etc) but the touch screen is way too sensitive. I find that we're pressing the back button way too much because when pressing a channel and putting down the remote a finger might barely touch the display. I think overall I prefer regular buttons that can be programmmed.

This device makes the home entertainment system so much easier for me and my family to control. Really like the customization and am amazed at how many different devices the remote can control. Awesome!

This control does not work well even after multiple upgrades to the software; you can click on a channel and not get the one programmed but another one - usually with 2 or 3 digits for a 4 digit channel - e.g. 1004 comes in 04, 104, 14, and eventually it will go to 1004. I do not recommend this to anyone.

One of my BEST BUY items...this is a must have item!...I can control my whole entertainment system with this one item....unbelievable!...Everyone should have a Logitech-Harmony Ultimate One universal remote control.

I have been a Harmony Remote owner for many years and this is by far the best one I have ever used. The ease of setup is so simple. You cannot go wrong with the Ultimate One.

GREAT product. OVERKILL for the TV and Soundbar... but this is my second Harmony and a super product.

A lot of my home remotes broke and when this went on sale, I bought it and its replacing 15, literally ALL my remotes, and its a great easy remote to program,,,,i like it now more than my OEM

I have a few Logitech remotes - this one, the base model that comes with the Harmony Hub, and an old Harmony One. This model works great, with the caveat that there are no number buttons. If you're someone who changes channels frequently by typing them in, I'd steer you towards a different model. This does have a favorites section which you can use in place, but it's slower than just inputting the channel in practice.

This is a very expensive unit and is supposed to replace all controllers but it doesn't do that. Is complicated to use very small and hard to handle and operate.

I love everything about this Logitech Remote EXCEPT that the number pad is impossible to get to. Other than that it's ease of use is great for my 4 and 8 yr olds! Definitely recommend if you have children!

Not easy to setup and options of remotes added are limited, at least the ones I attempted to add. I returned but could be the user that was the problem!