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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Harmony Ultimate One 15-Device Universal Remote's ease of use, compatibility with various devices, and its comprehensive feature set. However, some users express concerns regarding battery life, the responsiveness of the touch screen, and the overall design. While many appreciate the streamlined setup process, a few find the price point to be a drawback. The remote's functionality is generally praised, but improvements in certain areas could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,185 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery life, One remote to control everything. Super easy to program & Use. definitely would reccomend a Harmony if you don't already have one!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be any happier with this universal remote. The touch screen is so easy with icons used to show channels. I highly recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Does more than I need but there is some fumbling t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does more than I need but it's touch screen is a temperamental thing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote replaced 4 different remotes. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have one device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice remote, and when it works, it is terrific. When it was first programmed, it was a bit glitchy, like it needed a break-in period. If we have a power surge, it tends to lose itself, but the self-healing Help function is great. Once I found it, life was good! Where you touch, and how is important. Found out that fingers don't work as well as thumbs when selecting Watch TV, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Connects all TV Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to TV, Radio, Blue Ray, Net Flex and apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of dealing with the charging base issues on my Harmony 880, especially when I saw BB's deal on this one. Works as expected. Would have preferred buttons that click (like the 880) instead of pressing the display, but worth it to insure it charges when put into its base. Liked it so much got another for a friend as a Xmas present.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use after the Geek Squad set it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the Geek Squad to set this up!! Well worth the $99. for set up. Now we can flip between audio and video devices with a push of one button. Very easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Response time

    Rated 2 out of 5 stars

    Battery life is horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i charge it full to 100 percent, and leave it on my couch for a day or two- when i come back to use it, its dead. layout is nice. Its not snappy and has some lag but for 70 bucks can't expect much i guess.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This remote has many problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad button positioning Does not consistently turn on/off my TV Touch screen is problematic

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Got 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with the ultimate Home and worked great. I needed a 2nd remote and this was on a clearance bundle with the Hub. Great deal

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With some ergonomic changes to this it would be 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. When you have so much hooked up to your TV a universal remote is a life saver. So easy to switch between devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is easy to program and even easier to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthwhile product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used the basic Logitech universal remotes in the past I’ve found this to be a huge upgrade. The myharmony software was easy and the remote was intuitive to use right after setup. If I wanted to complain about anything it would be that the “gestures” feature is pointless in my opinion. It’s more of a nuisance than anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote for my husband for Christmas, so we could link several items to one remote (TV, DVD, Dish, Sound system). I chose this one as it had a touch screen in addition to traditional buttons. We love the feature on the touch screen where you can program your favorite channels. This definitely is a new convenience for us when channel surfing. It has a charging stand that must be plugged into the wall and holds a charge for several days. The only negative was that it was difficult to set up and took a couple of hours to get everything programmed correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third remote in 7 years- love all of them and like having the latest one- I have a 11 device theatre and all connected to this one remote! Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A very nice remote for a tech savvy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program all done on computer. Has a glitch once in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gorgoeus controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is slick, looks expensive, easy to set up and has been a joy to use. So far all is good, if anything else comes up, I'll post back

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to program. A little sensitive to handle.

    I would recommend this to a friend