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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Harmony Ultimate One 15-Device Universal Remote's ease of use, compatibility with various devices, and its comprehensive feature set. However, some users express concerns regarding battery life, the responsiveness of the touch screen, and the overall design. While many appreciate the streamlined setup process, a few find the price point to be a drawback. The remote's functionality is generally praised, but improvements in certain areas could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,185 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. Works well. Well worth the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace broken remote, works great! Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with all of my devices. Setup is tedious but well worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Good remote for multiple components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote connected to all my media. However, when using the favorites screen only the first 2 of the 3 numbers work. For example channel 242 changes to channel 24. Frustrating!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Bad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is cool but it is not user friendly! It randomly shuts the tv off. The touch screen is not easy to use and lags majorly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works like a charm. Only one downside is the battery life which is too short.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to set up than the older units. Nice addition to my system.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    multiple devices on one remote with the hub this is a whole home remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote, and setup is easy. I would absolutely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program for all your devices at a low price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice universal remote, Nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech started making these remotes that controlled everything and they have only gotten better with time. I hid the other remotes and used just one (Logitech)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote!! Does everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by a friend and it's great. One remote to start everything. Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple electronics, this will make life so much easier..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Worked the first time. All of my devices were available on line

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solved several problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works behind a cabinet door, and controls multiple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best you can get for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Have a few in various rooms and they work well. Only complaint is the actual touchscreen could be a little faster. Responds to touch well but animation becomes a wait game while it does fancy screen switching. Wish that could be turned off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not your average multi-device universal remote. It has a comprehensive set of features, but the user interface can be confusing. With enough patience, however, one is rewarded with a very VERSATILE instrument..

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a smaller harmony remote that couldn't work my home theater . this dose it all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    5 remotes in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this remote, i could finally set aside the 5 i have to just use this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life much easier without having to deal with 10 remotes laying around

    I would recommend this to a friend