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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Harmony Ultimate One 15-Device Universal Remote's ease of use, compatibility with various devices, and its comprehensive feature set. However, some users express concerns regarding battery life, the responsiveness of the touch screen, and the overall design. While many appreciate the streamlined setup process, a few find the price point to be a drawback. The remote's functionality is generally praised, but improvements in certain areas could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,185 reviews
  • Rated 4 out of 5 stars

    Works well, long learning curve.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote can truly replace multiple units. Looks good and can help with remote clutter. It takes some time to program and requires persistence to learn all its features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated. Easy to set up. Handled all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and operate. Eliminates a “box of remotes!”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit complicated but works once setup!.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does work however sometimes its slower than other times and it doesnt work from one room to another. Also it's best to setup with a computer cause any other way wont work right. Trust me.

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 1 out of 5 stars

    Look elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit at the same time as our new Samsung 8500 TV. We were interested in only having one remote for our TV, DIRECTV box, Samsung soundbar & PlayStation. I was out of town, so we had Geek Squad set everything up, then show my wife (whom was home), how it all works. Geek Squad set it up, and was explaining how everything works. He told her that this unit will not work with our PlayStation3, and we would have to buy another "box" to make it work. This is where the rub comes in. Best Buy salesmen knew, or should have known, that the popular PlayStation3 would not work with this "Universal" remote. Second, and this is far worse, the Best Buy salesman also knew that the Samsung 8500 that we were buying at the same time COMES with a universal remote! Never even mentioned that!!! Third, Geek Squad setup the remote, but didn't even bother to explain, nor even leave any information about how to further program the remote, for issues like "favorite channels", adding or deleting any equipment, etc. I find these things very disappointing! Back to the unit itself; Ergonomically it's terrible! Worst I've ever held. It is totally unbalanced. Kind of like holding a pear that's been cut in half lengthwise. The controls for pause, play etc are at the top, so you have to try and balance the awkward unit while reaching those buttons, all while trying not to let this expensive, unbalanced remotes roll out of your hand! No, I certainly would not recommend this universal remote to anyone!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A simpler remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love being able to use a simple remote with our new smart TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. I did not get remote for my tv and this solved my purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was very easy and quick to set up and even easier to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to program and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Love the functionality Sets up with ease

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaced old Harmony remote that required batterie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to use and no more searching for batteries!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote for an even better Black Friday price!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERY ONE SHOULD HAVE THIS IN THERE HOME, WORKS ALL EQUIPMENT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works great with all my devices. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works better than the previous logitech remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to program with computer.....excellent value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote. I purchased two. Easy to program. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    work excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product I ever purchace work execelent very easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value and works really good. A very good pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and works really good. A very good product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best programable remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was easy to program and the reconized hardware list is hoge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent remote control easy to use very nice design

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Returned this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech makes many universal remotes in many price ranges. This one did way more than I needed so I returned it and got one that did just enough.

    No, I would not recommend this to a friend