Customer Ratings & Reviews

Love the app and the works most of the time. Sometimes wonky. 5 for concept 3 for execution. Overall I’ll give it a 4.

We have had this remote for a little over a month now. I bought it while it was on sale, and it even linked up to control the Xbox. However frequently it does not turn on the devices and you have to go back and individually turn on the ones that didn’t turn on. We don’t use it very much now because of that.

When first used, it was great! Subsequently, the device stopped working, requiring Geek Squad assistance which means a complicated scheduling process, and ultimately, extra expense. Settle for a simpler device, the software for this one seems too complex, requiring multiple software updates that don't always correct the problem.

The salesman said it was easy to set up, but us elderly non techies couldn’t do it without calling the geek squad

Too easy for you to barely touch it and something totally different appears. If you don't touch it just right, you never know what you will see. And you can't leave it on the charger, so if you run your charge down, the remote is inoperable. A charge only lasts 3 days. Battery operated would be better. My husband calls it garbage.

Good for the basics, but no advance capabilities. For example, no ability add power cycle before Activity starts.

updated my old remote to this new one,little bit of a learning curve but over all a great remote at a great price

Stay away from this remote! It is almost impossible to change channels! When you select a channel, say 1210, it may put 12 or just 1. You cannot directly enter a channel number on this remote. Lastly, one time it turns devices on an off, then other times it does not. I have had Harmony remotes in the past which were far superior! Maybe it was a defective unit. Suffice to say, I returned to Besr Buy and got a refund.

Fantastic remote for the non tech savvy person. Would recommend to all

I have a fairly complex home theater setup and was using a Harmony Smart Control and hub. This works well with the hub and allows my wife and daughters operate my system without hearing "dad, how do I get Nexflix on?"

The touch screen is a poor choice for old folks like us!

Our children bought the first one and we liked it so well that we have purchased another for a second location

My family doesn't like to use complicated remotes with a lot of buttons. Also you can easily select your favorite TV channels that appear as icons on the color remote screen....we use this feature way more than expected.

Supper easy to setup and use! Highly recommend if you do not need RF control or want to control with wifi or phone.

This is a great product. My only complaint is the rechargable battery. I would prefer AA or AAA batteries

I really like the versatility and set up process for the remote. Setup is easy using the USB connection to your computer. You can program the remote to automatically turn on all devices that you choose for any given activity.

This device, in theory, is great. But way too complicated to operate, especially in the dark. Yes, three our four remotes...pain in the butt, but they get the job done for me much easier. AND I don't know if it's the fault of this device, but for some reason, out of the blue, Crackle takes over the tv and I end up going to the Sony remote to get back to watching my show. two words....too complicated!

I use this with my AV system. It helps to make sure everything is set right, especially for my wife, who has less patience with the TV system than I do. Great support from Logitech too if you have difficulty.

wished the guide/dvr buttons were at the top not the bottom! It would be more comfortable! But great device!

Ive owned numerous Logitech remotes but this one hands down is awesome. I love the home screen allows you touch the channel you want to watch and itll hold up to 75 channels to touch and itll turn to that channel. Its so sick