Customer Ratings & Reviews

Recomended by Geek Squad. Does the job. The screen and buttons are very sensitive, so you have to be careful when you handle it

Love the app and the works most of the time. Sometimes wonky. 5 for concept 3 for execution. Overall I’ll give it a 4.

The salesman said it was easy to set up, but us elderly non techies couldn’t do it without calling the geek squad

When first used, it was great! Subsequently, the device stopped working, requiring Geek Squad assistance which means a complicated scheduling process, and ultimately, extra expense. Settle for a simpler device, the software for this one seems too complex, requiring multiple software updates that don't always correct the problem.

Good for the basics, but no advance capabilities. For example, no ability add power cycle before Activity starts.

Too easy for you to barely touch it and something totally different appears. If you don't touch it just right, you never know what you will see. And you can't leave it on the charger, so if you run your charge down, the remote is inoperable. A charge only lasts 3 days. Battery operated would be better. My husband calls it garbage.

Fantastic remote for the non tech savvy person. Would recommend to all

updated my old remote to this new one,little bit of a learning curve but over all a great remote at a great price

I have a fairly complex home theater setup and was using a Harmony Smart Control and hub. This works well with the hub and allows my wife and daughters operate my system without hearing "dad, how do I get Nexflix on?"

Stay away from this remote! It is almost impossible to change channels! When you select a channel, say 1210, it may put 12 or just 1. You cannot directly enter a channel number on this remote. Lastly, one time it turns devices on an off, then other times it does not. I have had Harmony remotes in the past which were far superior! Maybe it was a defective unit. Suffice to say, I returned to Besr Buy and got a refund.

The touch screen is a poor choice for old folks like us!

Our children bought the first one and we liked it so well that we have purchased another for a second location

My family doesn't like to use complicated remotes with a lot of buttons. Also you can easily select your favorite TV channels that appear as icons on the color remote screen....we use this feature way more than expected.

Supper easy to setup and use! Highly recommend if you do not need RF control or want to control with wifi or phone.

This is a great product. My only complaint is the rechargable battery. I would prefer AA or AAA batteries

I use this with my AV system. It helps to make sure everything is set right, especially for my wife, who has less patience with the TV system than I do. Great support from Logitech too if you have difficulty.

wished the guide/dvr buttons were at the top not the bottom! It would be more comfortable! But great device!

Finally I can get rid of all of my extra remotes! This is a good remote. Love the touch screen feature.

I really like the versatility and set up process for the remote. Setup is easy using the USB connection to your computer. You can program the remote to automatically turn on all devices that you choose for any given activity.

Pro: Working with all my devices. Con: occasionally needs to be selected more than once.