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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Harmony Ultimate One 15-Device Universal Remote's ease of use, compatibility with various devices, and its comprehensive feature set. However, some users express concerns regarding battery life, the responsiveness of the touch screen, and the overall design. While many appreciate the streamlined setup process, a few find the price point to be a drawback. The remote's functionality is generally praised, but improvements in certain areas could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,185 reviews
  • Rated 4 out of 5 stars

    great all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great remote, control everything you want in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls all my devices. Screen is laid out intuitively and we like the sleep timer that turns off all the devices at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as indicated. I like that its rechargeable. It does feel like it needs a cover because I would not want to drop it on my hardwood floors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No major issues with the remote. Does what I need it do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst remote ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Harmony universal remote prior to this one and it was great. This remote is very inconsistent and not user friendly. I've had Geek Squad out four times and they can't seem to fix it. I'm planning on returning or exchanging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is so complex and cumbersome, I don't know why Best Buy recommended this for my 80yr old grandparents. However, if you want 1 device to rule them all (TV, sound bar, Nest, small children, barking dog next door) then this is the remote for you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love not using batteries. Was able to put all of our equipment on ot.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Good remote just too pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote but it's very pricey for what it does. It's a basic universal remote with a touch screen. That's all. Takes some time to switch between the remote menus for each device. Getting a basic universal remote probably would've been faster.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numerous problems with tv connectivity before this remote was purchased. Multiple connection electronics were paired wonderfully!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so well with all of my devices and I am specifically impressed with being able to go through all the menus on the Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have been very happy with this remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is some of the main buttons we use are at the bottom of the remote which is not as user friendly. We do like the charging stand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase another as I do like the product an use often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile control center for multiple devices in your home entertainment center. Take it room to room for single unit household control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already owned two...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this model for years. It appears they are retiring the model, and deeply discounting. At under $100, it's a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This here remote works great for all my devices. Once you input your Remote information its great and i got it at a Great Price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have too many remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do you have too many remotes .....while here is the fix for you and it has a lot of features that make it a toy from the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its was able to control every device I have in my house perfectly. Only thing missed that would be even better is RF for the directv boxes.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several logitech remotes in the past and this one has the shortest battery life I've ever seen. I had the Logitech 1100 before this and the battery would sometimes last a couple weeks without having to be charged. I only switched over to the Ultimate because the old 1100 wasn't compatible with some of my newer devices. With this one I added the hub and use an Amazon Echo more that I use the actual remote. And I still have to charge the remote every 3 to 4 days with no use. More times than not when I grab the remote it is completely dead and I have to put it on the cradle.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could change a few things. I like that it turns on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was relatively easy to program. Once programmed it works perfectly to control all my devices at once. Very easy to use.

    I would recommend this to a friend