Customer Ratings & Reviews
![Built-in touchpad logitech ins PC del + = back } ] I / POINT SCROLL enter shift](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/9b5a0d6f-631a-4c6c-a7bf-e65b20135ee8.jpg)
- Model:
- 920-007119
- SKU:
- 12153276
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers express satisfaction with the product's ease of use, excellent touchpad, and convenient size. They also appreciate its wireless functionality, overall performance, and good battery life, along with its appealing price and strong compatibility. However, a small number of users reported experiencing lag.
This summary was generated by AI based on customer reviews.
Time waster and badly designed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this with my desktop computer. It is badly designed, you have to use the FN button with the F8 button to make it work, it's awful that this is so. And many times if you don't hit those keys just right, a command window pops up that has nothing to do with the F8 key. This is the single worst thing about this keyboard, it's outrageous they would lay it out like this. In addition, all the keys are a little too small and hitting the wrong button is too easy. All this wastes many hours of your time if it's your main work keyboard. Productivity is the reason computing exists, this works against that.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Lamplight, we are sorry to hear that the K400 did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The K400 keyboard was built and designed with computer/tv use in mind. That's why the design is so compact. We do offer full size keyboards as well that will better suit you for your every day needs. I'll attach a link at the end of this message for you to check them out. Have a great rest of your day and hope to hear from you soon. -Ricky from Logitech. https://www.logitech.com/en-us/keyboards
Not Bluetooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because we needed a Bluetooth keyboard. When entered into the search for bluetooth, this keyboard popped up. Disappointed, now I have to return it. Should have read deeper but trusted the best buy search engine instead. leason learned.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're sorry to hear the K400 wasn't the right for for your needs. We apologize for any confusion caused by the search results. The K400 is a great wireless keyboard, but it uses a unifying receiver instead of Bluetooth.
This is NOT Bluetooth, so it is NOT secure.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please be aware that wireless devices that are using their own proprietary connection instead of bluetooth are doing so to save a tiny bit of money off the price of needing the hardware to do the real encryption that Bluetooth does. Obviously there are also potential compatibility issues with using a proprietary device, but the bigger issue is security. Maybe you're comfortable allowing your keystrokes (potentially including passwords, private information, and bank account numbers) to be read by anyone-I am not. Pay more. Get real Bluetooth if you want a wireless keyboard.
No, I would not recommend this to a friendI lost $20.00 BB still owes me $20,00
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't want it ..even if free..................
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback regarding the K400 Plus TKL. We're sorry to hear about your experience and truly regret the inconvenience caused. Your input is valuable and helps us improve our products and services.
Run from this keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looked neat. So,I bought this to control a smart TV. It was supposed to be a plug & play, it is not. You have to try to download their set point preferences or none of the upper case special symbols are available. Tried 20 times to download the update but the download buttons on the support site were all invalid. So, I took this P.O.S. back to Best Buy and got my money back. Will try a much better brand next time. This one is pure junk! I do not recommend it.
No, I would not recommend this to a friendNo dongle in box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to return it as no dongle in box. Suggest opening box at store before leaving to save the hassle of returning!
No, I would not recommend this to a friendCHEAP FLIMSY PLASTIC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AT LEAST IT WORKS UNLIKE THE BLUETOOTH VERSION THAT JUST QUIT UNDOUBTEDLY DUE TO MICROSOFTS WINDOWS 11 UPDATES .SELLING YOU MORE TECHNOLOGY THAT IS NONFUNCTIONAL BY DESIGN OF COURSE.ANYTHING TO GET YOU TO BUY MORE.AT LEAST THE EMPLOYEES HAVE A MASK ON WHILE THEY ROB YOU
No, I would not recommend this to a friendSmart TV keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is hard for me because not move enough of mouse included, better separate but waste my money
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We hear you, and apologize that the Logitech K400 Plus doesn't quite meet your needs because it lacks a separate mouse. Your insights are valuable for us as we continuously strive to improve our offerings.
Worst Ever Keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unstable, if write, cursor change position to other apps. In mid text stop writing or starts again on start of text.. very bad and not worth even dollar. Return back to store. For this simple short text I had to use traditional wired Keyboard from Rosewill comp.
No, I would not recommend this to a friendintermittent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reason it gets one star is because the thing works properly sometimes but it must not have a solid signal.There is nothing more frustrating than trying to write something and you look up and there is nothing there.This is my second wireless and my last.
No, I would not recommend this to a friendLogitech K400+ TKL Wireless Membrane Keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Built in touchpad does not respond well. Pointer is all over the place. Installed the driver from Logitech but still poor response time.
No, I would not recommend this to a friendOkay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for the price but mouse pad is sticky returned after trying
I would recommend this to a friendBrand response from Logitech
Posted .We regret to hear that you had to return the product and we apologize for any inconvenience caused. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
Stopped working after 4 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 week not all the keys worked. only have 15 days to return to BEST BUY .
No, I would not recommend this to a friend