Customer Ratings & Reviews

It was what my girlfriend wanted me to buy for her.

Good but the battery power is completely down after just 2 year use

Excellent value for money. Wouod recommend any day.....

Didn’t last long broke right after my protection plan expired. Still have it it won’t power on no screen but has the last pictures of my late mother on it. One day hopefully I can afford to get it fixed

The computer was fine but didn’t realize that the keyboard keys were smaller and I had a difficult time typing. It was a problem.

this proved to me that macbooks are overhype trash and are not worth their inflated price

Set-up was okay until I began transferring stuff from my old Mac. I wonder if Apple could make it easier for existing Mac owners.

This is the first time buying a Macbook and hace been a windows user all these years. Initially i thought that it will take some time to get used to, but the transition was very smooth.

I was helped very well, (I wish I could recall the store manager that helped, I'm sure her name started with M) at your Southglenn location I returned the silver laptop after it was delivered late, but was able to get the gray one at the store which I needed ASAP

Got this for my wife who has always been a Windows user. She loves it and finds it much more efficient and suitable for her peronal use. We were considering the M2 version but couldn't justify the additional $300 for the improvements. Very happy with our decision!

Nice computer but I don’t love it. It’s probably me, but I thought it would be like my iMac and it’s not. I’m having a hard time doing things on it.

The computer is awesome but there was a system failure on your end that did not allow me to buy the Microsoft Office subscription at the discounted price at the time of purchase. It would not let me create a Best Buy account at checkout which is why I also had to remove all of the free apple products (music, news, etc...). I then tried to get Microsoft Office at a discounted price after the purchase and your customer service refused to help or match the price. You lost a customer because you would not match a price due to a system failure on your end.

I have been having trouble with Mac Book Air. It was hard to go on and the dictionary keeps opening without me asking even though i unchecked it. My 12 year old Mac Book Air never gave me problems. I had to call up Apple for help.

Not sure I like this new M1 chip. Have always been extremely pleased with every apple product I’ve owned, but this one failed me. Got this laptop for Xmas and it never would set up properly. The software would not update and several of my apps would not operate properly. After several days of trying to make it work, I took back to the store. Best Buy says it was defective and they are replacing. Had to order so still waiting to see if the 2nd one works any better.

Product is great but service sucked. Purchased AppleCare plus with macbook and Best Buy dropped the ball on getting this set up. Took me over two weeks with numerous calls and emails to get this resolved. Next time I’ll buy directly though Apple.

It’s a little hard to use because it’s an Apple and everything is so different from my old Dells, but it does its job which for me was to finally get to import my photos. Windows stopped being compatible with my iPhone and after 2 iPhones and 2 dell laptops and 1 HP (which worked with my photos sometimes) I broke down and bought this Air. I did have to also get a compatible external usb c hard drive because my old external hard drive wouldn’t be recognized but now all my photos are finally imported after a few years. So yay!

The purchase was great. Friendly and knowledgeable salesman. The installation not so great. The installer hung the tv and it was not center with our dresser and looks tacky. I will buy again from you but will get someone else to install.

It's literally the same old mac book here with the tiny 256 GB hard drive. This Laptop is for students that only do school work and nothing serious.

bought an open box MacBook M1. MacBook has scratches on bottom and also on charger. Don’t buy Open Box. Maybe you’ll have to pay $20/25 bucks extra to get a new one. Buy new one

I am very disappointed that I cannot access any apps. This is due to my lack of a telephone. All that power and I am denied access.