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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 25667 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1218 Showing 24,341-24,360 of 25,667 reviews
  • Rated 3 out of 5 stars

    Not too crazy about this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small for me, I have Microsoft surface 3 laptop, I personally prefer Microsoft surface, I returned this MacBook Air.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frozen screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been unable to initiate. It is stuck on one screen. It apparently keeps running when I close the lid because it won’t hold a charge. Every time I call I get someone I can’t understand and I get nowhere. I’ve been advised to contact Geek Squad, but I shouldn’t have to pay to get new equipment running.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Best computer ever I would highly recommend they are always in stock and I love Best Buy thank you Best Buy customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review a fraudulent purchase? OK...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure why this is here. Someone hacked my account and tried to purchase 2 of these online. I had gotten a new card because of a previous fraud incident a few days before, and this purchase was made before I even got the card itself! Besides, I'm a Google/PC guy. Sounds a little fishy. Got alerted to the purchase and was able to stop it before it shipped. If you don't have purchase alerts set up on your charge cards, do it now. It saved me a lot of hassle.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    BAD CHOICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT ABLE TO ATTACH OTHER MOUSES TO LAPTOP. BROUGHT A MOUSE THAT DOES NOT WORK.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MacBook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average computer not the best experience so far. The device could be better at times due to lagging issues

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using Best Buy's Totaltech for all my purchases. Getting a Mac through Best Buy guves you TotalTech and Apple Care.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Eh it’s kinda good but not durable not great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is good at getting the job it needs to oaccomplished

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Cannot save photos

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint about this computer is that it will not load my pictures from my iPhone or the cloud so that I can save them on my portable drive and the whole process to save the pictures is complicated. This is the whole reason I bought the computer and now I can’t save my pics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and easiest purchase I have ever made. The young man (Zachary) delivered it to my car and answered all my questions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad screen - maybe get the insurance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for 3-4 years. The display spontaneously failed about a month ago without anything being done to it. Literally I was working on it and went to the bathroom. I came back to my laptop and the screen had lost pixels all over. No crack to the actual screen. There has been no drop or accident. Don't buy it or buy it and keep insurance (Apple Care+) on it because I read this is a big problem with this laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Condition where I can’t feel my fingers on my righ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an air and this is what they gave me and I have medical Condition where I can’t feel my fingers on my right hand and makes me very difficult to double tap and I wish I brought this back in enough time but I didn’t because I wasn’t here I wish I was

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great to work on the move

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As all apple it is great and great to work on it on the move

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap product the screen gave out after 2 years do not buy,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am struggling with converting my Microsoft mentality to the Mac process Thinking about returning the item

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for previewing 4k video.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can't handle previewing footage it skips frames

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple does ur again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best $1000 I have spent in a long time. Took some getting used to. I was used to Microsoft setup but no complaints

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two different products that was supposed to be compatible and they aren’t

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    13' Apple Macbook Proi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot seem to disable security cookies in order to pay some biills. Hit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older MacBook Air model and have been impressed with the quality of this new laptop thus far.

    I would recommend this to a friend