Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$679.99
Save $84.96
The comparable value is $764.95

Customer reviews

Rating 4.9 out of 5 stars with 25667 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1222 Showing 24,421-24,440 of 25,667 reviews
  • Rated 2 out of 5 stars

    I have two desktops, and this laptop is terrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchpad is very difficult to use. And the laptop keeps forgetting my password. I’ve been using Apple and Macs for decades and know how to use them. This is the worst.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Liking my new mac book

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it..Loved it..Loved it..Loved it..Loved it..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MacAir

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would’ve just gotten an windows laptop. It’s a little complicated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    apple

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop for somebody else. I hope she really enjoys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a PC guy. But some of these new Macs have me reconsidering things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Definitely glad I purchased it. Fully transitioned to all Apple products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow for downloading pictures

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was quiet but slow in downloading and editing pictures.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would require lots of profanity!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nightmare! 50 words..no way. 550 wouldn,t do it justice. 1st sales clerk good. After she handed us over to Geek, all was downhill.Led to believe all work would be completed on 1 appt to transfer. Three appts, seven days, 3-140 miles,& 3 tanks of gas later, Geek ref shuffled round 15 minutes, was less than personable, offered next to no explanation about what was done, & less than nothing as to what wasn't. Big mistake. 1,300 later, I know zero about my new laptop. CEO'S WEBSIGHT professes, "Integrity, extreme focus on extreme customer service & satisfaction. Really!! Manifested by our experience, I'd say they fell short of their expectations. Bad,bad,bad. NEVER NEVER,NEVER AGAIN ! BEST BUY.......1st& last time. Integrity my butt!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Would highly recommend to any beginner. I really like the metal body.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so great I mean it’s great that such a great device is at a great location

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience buying from BestBuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience buying from Bestbuy! I ordered a MacBook Air which was supposed to be delivered today (3/4/2024), but I did not receive it. When I checked the tracking, it says the item was returned by someone. The carrier probably took it someone else's home and returned it, I am not sure. I have to wait for them to receive the item back to process my refund. In short, I do not have the laptop which I needed so badly nor do I have my refund! What a shame!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Over rated for price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned after a week. No Netflix or Peacock apps. Can’t download movies for these services. No touch screen. Get a Chromebook. Better price, more options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for our needs. Really improved our home office appearance also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable for what I needed for. I haven’t had anything but good issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be a christmas gift for my wife, it was a great gift for my son last w

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good packing. Really fair pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and was on a very good price even better than Apple website itself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bought as present, can't really rate TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't have much to say - bought as present for grandson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and friendly service from store staffs. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBooks are the best. I have been using them since 2006. OS never changes.

    I would recommend this to a friend