Customer Ratings & Reviews

Not what I expected from Mac gets me frustrated using it I dot even use it for that matter and im stuck with it

The process of getting the card took forever! We even waited 45 minutes to get help. Someone called for help for us and as he was coming towards us he stopped to help someone else for 45 minutes. Everyone was waiting!

Too complicated, if you make any mistakes, you may be locked out and then, one can't find the necesary, professional and knowledgeable assistance from Apple. I was left with an item that i will never be able to use

The only issue I have is the control of color. I will visit Apple Shop in MH Beach for the screen color adjustment to more natural color I was familiar with my old MacBook Pro.

The product is ok but the store service is terrible.

Don't buy this if you were looking for a fast/reliable computer. This stalls more than any other computer I've ever had. Highly disappointed! I wish I were still within the timeframe to return this.

I purchase this MacBook and had to return it, it was difficult to use…it’s not beginners friendly, I took another one it was frozen couldn’t get it to work had to return it as well

Completely dissatisfied with this product. I purchased this without insurance because I've been a long time customer of Apple and their products are usually very reliable. Very different in this case.

What the purchase of this MBA M1 comes down to is use. I use my MBA M1 as my daily work device. My workflows include using Excel, Powerpoint, Outlook, and the Safari browser. The apps I just listed are apps I always have open on my MBA M1, and I have them all open at the same time. This is the best laptop I have ever owned. Reasons are: 1. No Fan Noise 2. Can use some ios apps on the MBA M1 3. It's efficient and fast 4. Offers the best value for the money 5. The Apple ecosystem Let's talk about that last one. If you have an iPhone, Apple laptops are your go-to device. The reasons are continuity, iMessage, AirDrop, and wifi sharing. I love the fact that my iPhone and Laptop speak very too each other. I love that I can share files through AirDrop and that they are transferred at the same quality from where they originated. I love that I can start something on my iPhone and finish it on my laptop at the exact point where I left off on my iPhone. Lastly, sharing Wifi between each other through a hotspot is a breeze, especially for when you are on the go like myself. Lastly, I love that there is no fan noise. The MBA M1 never gets hot, I can be completing my work on my lap sitting on my couch and my lap does not get uncomfortable because of the heat coming from my laptop. However, if you are a heavy gamer, graphic design, or 3D rendering, you will see some throttling due to the lack of a fan that would allow the laptop to work longer at higher loads. I would recommend this device to anyone needing either a work from a home computer, college students definitely, and of course professional workers who need something powerful and light.

MacBook Air is a product that should not exist. There is iPad and there is MacBook Pro so this one a silly proposition is sillier in between those two. Just don’t make it and don’t sell it.

I have already had to exchange this computer twice due to it freezing and acting up. Never was offered anything else except to exchange it. I had to take it to Apple and have them fix it. This is unacceptable

Bought this pre certified and it was TERRIBLE! The previous owner still had it locked to their name and could not get it unlocked had to go through so many walls to get my money back almost had to sue Best Buy.

Don’t buy this item mines came and didn’t even come on so I end up taking it back and buying new one don’t buy from this seller don’t even waste your time just buy a new one and called it day

I have been using the M1 MBA for the last two days, and I can honestly say that it has been the best Laptop experience I have ever had. The base model feels quick in animations, opening apps, and just the overall experience. I have owned a MacBook since 2015. Each MacBook I have owned since that time have all been 8GB Ram variants. The base model MacBook Air is the fastest laptop of all time. The battery is also awesome, I haven't changed it since owning it.

I am giving this 1 star because Apple did not publish that M1 chip cannot support 2 external monitors. Intel chip does. After so many years of being a loyal Mac user it’s time to get PCs again for my family.

Fast laptop, a little smaller than my previous MacBook air but not a big deal. It is much faster, it can handle 4K videos from a GoPro, something the previous chip could not do. A little more storage than my older mac but still need an external drive if you have a lot of pictures or videos. It only has USB C ports so it needs an adapter for the more popular USB connectors.

It was defective. After just 15 day I have to send it the apple customer care because the trackpad stopped working

the programming has more then just a few issues maybe about a dozen

Mouse pad wasn’t working . Box was soaked when received. Needed it for an online test but will have to go somewhere else.

Didn’t come through with Apple support as I requested. I still want it. 3 yrs $179