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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 25667 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1236 Showing 24,701-24,720 of 25,667 reviews
  • Rated 1 out of 5 stars

    Stolen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not purchase this laptop. This was a stolen item and the person who picked it up was the one who may have stolen the item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with price and what it is supposed to be for that price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would of been nice to know this computer is not compatible with a lot of things!!! I wouldn’t bother buying this. It’s useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    macair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thinking this was a new computer I bought it. It doesn't download or install up dates

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Portability

    Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed! It’s lightweight and sleek design is very nice, but it’s fast functions and easy to navigate apps and interface is what really makes this great for my back to school laptop!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad delivery system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad delivery system. Didn’t even mail me that my delivery is going back to seller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Overall Excellent Upgrade.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not just an excellent small laptop, but an excellent computer in general. This doesn't look that strong on paper, 8gb of ram, some processor made by apple and 256gb of storage. This thing is lightyears ahead of anything in it's price range. I sold my mid 2015 macbook pro 15 for this and it straight dusts my old mac in every situation. The screen has accurate color which is nice for photo editing, it's faster than you can imagine and the battery life is no lie. The only meaningful difference between this and the macbook pro 13 with the M1 chip is the cooling fan for the GPU and CPU. In sustained loads the macbook pro will do you better due to the fan. It keeps the CPU cooler and that allows it to keep its sustained boost clock through the duration of the project. So if you're exporting 4k video a lot go with the macbook pro, it'll save you time. If you only do that once in a while save some money and go with this. For what it's worth a monster of a gaming pc, and I still think this thing is fast, it really is impressive to say the least.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whatever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase ended up being in store and instead of recommending what was best, they recommended what they could up sell

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy replaced with new laptop because look used.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple need to fix their chip, so many errors

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it open box, Excellent condition but M1 chip have many error though

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small screen in the upper corner went out within the first 2 weeks or less

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad server

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to send it into apple support because the server is broke! I got it today & havent used it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Want to get rid of it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband does not like it. to difficult to figure out. Would return it if he could

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t purchase this product hard to work and doesn’t work with Google terrible computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Say NO to ROSE GOLD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Exchanged for the space gray, rose gold is NOT the answer. SO much happier with space gray

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fine itself, but I disagree with the BestBuy Return policy because I need to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a touch screen. Disappointing from Apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product loved how easy it is to get it done and purchase it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2nd on in less then 2 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of liked my last one to of lasted more then 18 months before it stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery drains in 2-3 hours if working with 6-7 tabs at the same time.

    No, I would not recommend this to a friend