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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 25667 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1280 Showing 25,581-25,600 of 25,667 reviews
  • Rated 5 out of 5 stars

    FRIST APPLE PRODUCT - HAPPY BUT APPLE REPAIR GENI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FIRST APPLE PRODUCT - HAPPY BUT APPLE REPAIR GENIUS - VERY BAD

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Mac Book Air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package arrived just as described and on time. Good purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Cracked screen right out of the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting a MacBook for about a decade. I finally took the leap and bought this one. Out of the box, the screen was cracked. I couldn’t even get it up and running. I begin to read reviews regarding the screen being extremely fragile and found thousands of customers just like me who were very disappointed! I have been a loyal iPhone user for 13 years. I was very frustrated upon reading that Apple takes no responsibility for their fragile glass screens. An item as small as a crumb can crack the thin glass and they will blame the customer. That is not user error, but manufacturer defect. If I didn’t know any better, I would think that Apple is just trying to squeeze a couple hundred more dollars out of each customer, each time a screen breaks, since Apple care+ does not cover “accidental” damage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable laptop for everyday uses and work related requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picking up at my local Best Buy in stroudsburg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Does it Again!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME computer at a great price and service to match!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry Christmas to Me..Mac!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a desktop Mac….this is my first laptop…yea

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all Best Buy products It’s been 3 years and I still enjoy everything I bought from best buy! Thank you !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    open box, excellent condition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient customer service polite friendly and listeners

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FAIR PRICE, GOOD PRODUCT OVERALL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer doesn't run as smooth as I thought it would but overall worth it etc etc. I'm sure it will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Hi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hinhello hope everyone is very well I love the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy another

    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage son is enjoying our new mac I'm happy I made the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app to use. Great product for college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I ❤️ It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ❤️ My MacBook Pro! It’s an investment, well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas surprise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift, great upgrade to another Apple laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it! Apple doesn’t disappoint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airbook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy, just wish Mac’s weren’t so expensive. Saved some $ going with an open box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the MacBook Air but it was an open box and one of the usb-c ports was nonfunctional. Nothing but great things to say about BestBuy though and they exchanged the MacBook Air for a new unopened one and we paid the difference in price. Pleasant Hill Rd in Duluth Ga is the best!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Quality MacBook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality MacBook! I am pleased with the ease of use and the webcam quality. I would recommend this computer to anyone who has not owned a MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAC BOOK AIR

    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying using the MAC BOOK AIR but I am new.

    I would recommend this to a friend