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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 25667 reviews

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  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1283 Showing 25,641-25,660 of 25,667 reviews
  • Rated 2 out of 5 stars

    Macbook Air Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Macbook Air Laptop Same specs. as $400 Dell or HP laptop. Plus i found more apps for Windows. Not sure why buy this super $$$ laptop if you can have same quality/specs for almost half $.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Breaks easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor build quality. Screen breaks really easily. Do not recommend for teens. responsible adults only.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother with this frustration!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t buy this computer. This has been the most wasted amount of money I’ve ever spent on a computer. It has never worked correctly. Restarts constantly on its own. I’ve taken it to the Apple store multiple times and they’ve told me it’s fixed only for it to begin doing the same things just a couple of days later. I could go on. I will never purchase another Mac again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A Problem with Laptop so Exchanged for Same Model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a problem with the laptop so I went to Bestbuy and got it replaced with the same model and that one works fine.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Absurd Repair cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen stopped working after 3 months. Apple charged over $400 to repair it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, very happy with my purchase and would buy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Logic board failures on this model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Apple Mac air for about 3 1/2 years now which I bought at NestBuy, and suddenly will not boot up after taking it to the Apple Store. They indicated it was a logic board failure and would cost $500. After doing a quick Google search there a lot of articles where other MacBook airs were having the exact same issue with these failures and Apple not standing behind the product. I now have a very expensive paperweight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY THE NEW MACBOOK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old macbook died, so I went and bought a new one with the M1 chip. This is ABSOLUTE JUNK. Both of my printers dont work because H P has not updated the Drivers. It Seems that Apple should be updating drivers so everything that you had before Works. DONT BUY THIS UNLESS YOU WILL BUY ALL NEW PRINTERS AND ANY OTHER OFFICE EQUIPMENT, BECAUSE IT WILL NOT WORK. I AM GOING BACK TO WINDOWS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY IF YOU RELY ON COMPUTER FOR WORK

    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iMac for 10 yrs, loved it! It died and I bought this. I HATE IT!! I do music production. Nothing works for this computer. My $1000 audio interface isn't working with it. My $1000s of plugins are hit n miss. I HATE THIS LAPTOP!! My business has stopped this week because of it. If nothing resolves with tech support tomorrow, I will be returning it and buying an older MacBook.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading Ad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your advertisement is misleading. it says Latest model, but when checked in store - its 2020. just a cheap and misleading ad gimmick. Bad for brands like best buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Air is the way to go for browsing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a valubale purchase I wold say who has all the apple products.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Best Buy order

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was not delivered when it said it would, then tried calling customer service- spent over an hour on the phone to get nowhere. Once the computer arrived the camera for FaceTime is not clear and appears to be blurry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't hold up with time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage laptop for a premium price. I've had this computer since February and it SO slow! I tried everything from cleared cache, removing all unnecessary programs, and using safari only but I can't even get Google to load! Ive contacted Apple multiple times but they claim it's running as it should. My 2013 MacBook pro runs faster than is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality display

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on Black Friday in 2020 and received in 3 weeks. Started showing vertical lines on display within 4 weeks. Apple claims that they are physical damages and denied warranty coverage. Had to pay $400 to repair. What a joke. Very disappointed quality of Apple product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Too small

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small, for work I won’t recommend, 15 in will be a good screen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Funny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy is joking about us. I ordered one Macbook for my kid's new semester, then the order is cancelled, the answer is because of the credit card, then I re-ordered it with anther credit card. It is cancelled again. It is only joking my family. I hope I can get an appropriate answer about it. It is not acceptable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only worked for 3 weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work less than a month later. Also bad process getting it, said I would get it in 2 hours then had to wait over a day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batter life is a joke and is absolute trash after only having it for about 5 months it dies at 40% quite sad for how expensive this laptop is I recommend getting something that is actually reliable not this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than two weeks, they have new lower price and no price match for my MacBook

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Discount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price should be lower. How are you guys selling the new one just for $49 more? The new one shouldn’t be on sell this on should

    I would recommend this to a friend