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Customer reviews

Rating 4.9 out of 5 stars with 25668 reviews

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  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1186 Showing 23,701-23,720 of 25,668 reviews
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product. very happy and will purchase again. thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little over priced. Mac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my computer for the most part. However for the money it’s definitely over priced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. MacBooks just feel extremely solid and well built and definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fam computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Apple platform! Good/ fast. Just with it had regular usb plugs other than that it’s great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for back to school.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Always satisfied with all my apple purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Favorite Purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite purchase thus far , easy to use and keeps all my situated with all my school and work needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Nice gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's 16th birthday. So far so good no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air With the M1 chip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBook Airs have come a really long way since our first Air 11 inch model. And less expensive, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just another quality Apple laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning it coming from pc. But it’s a nice little laptop. Definitely cool finger scanner. A plus.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    MacBook Air just goes on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New machine is same size but screen is larger. It's faster. Expect it to last 9 years like my last one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    M1 MACBOOK AIR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a MacBook user for years. I like the Mac M1. I try hooking up two external displays but it supports only one external display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop and great apple service offers. brand new

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wow...I expected a much better from MacOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first MacOS device, I have been a Windows user going back to Windows XP. I became very curious about other computer systems and recently also bought a Chromebook. Well...first impressions of this Macbook are, it's very much like my iPad Pro 12.9. Both systems look very much the same and have a similar layout and design. And along with first impressions of MacOS, I am stunned that this is the best Apple can do. It's so limited in settings. The mouse interface...for non-Apple mice...is terrible. The scrolling with a mouse is so bad it's laughable. The only computer system that's worse for mouse interaction is Chromebook. But the MacOS mouse interface is very much like that of the Chromebook. And installing the specific mouse software (for a Logitech mouse) can't help because, even though the software installed, the application is non-existent; I can't find it anywhere. I guess I can try using the very expensive Apple Magic Mouse. Nevertheless... There is no setting I can find that allows the Macbook to shut down when closing the lid. I'm just finding MacOS very inconvenient and unfriendly coming from Windows. Apple has nothing on Microsoft. Windows is a super-sophisticated masterpiece of software design and programming compared to MacOS. Though MacOS is better than ChromeOS, it is so only by a few steps. And ChromeOS is an utter joke. But I now can see why ChromeOS is designed the way it is: Google wanted to copy MacOS...right down to the way a mouse functions. Though MacOS is a more serious computer system than ChromeOS, it's only because MacOS has more system settings and options. But they both pale in comparison to Windows; the user-friendliness and convenience of the Windows system and interface. What on Earth happened to Apple when Microsoft stole their GUI way back in the '70s? I'm just stunned how terrible Apple's computer system is after all these decades. And it brings to stark contrast that if Apple hadn't come up with the iPhone, they would not have survived...not with just their Mac operating system. Come on, Apple! You gotta do better than this. You need to get serious with user-convenience and quality of the interface. People like myself who suffer from arthritis are not better off with MacOS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Simple laptop for simple users

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift for my wife, she is not extremely tech literate but does well with this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good effort from Apple with this. If you can get $150-200 off the regular price, then this is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Thin and light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my high school daughter and she loves it. Still Apple's thinnest and lightest laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. this is our 2nd one for the family. thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy would not correct serial# error on receipt

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer in August of 2023. The password was changed by a vindictive boyfriend right after purchase, and he would not give it to me. We are no longer in contact. I have been trying for almost 1 1/2 years to get access to my computer. Best Buy was no help. I have been working with Apple, and sent them in a copy of the receipt with serial number which they needed to help me recover my access. However, I discovered that my computer receipt from Best Buy printed with the wrong letter at the beginning of the serial number. It has an S and that is not correct and does not match the box it came in. The serial number on the box is correct. Because of the wrong first letter in the serial number, Apple will not assist me in restoring access to my computer. I have found out that it's not only my computer that had the wrong letter on the sold receipt, but many, if not all of this model, have the wrong first letter on the receipt and does not match the box. Purchasers will not be able to restore their computers if there is a problem and this is not addressed. Best Buy has refused to issue a corrected receipt even though there is no Mac computer model assigned to the incorrect serial number or rather the serial number starting with an S. It is all an error on the part of Best Buy, and they will not fix it. Because of this I am unable to use the $700+ Mac I bought from them almost 1 1/2 years ago. Not happy!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best productivity laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on a sale. Macbook is really great for productivity.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Light weight. Easy to take everywhere. Easy to connect and work anywhere I am

    I would recommend this to a friend