Customer Ratings & Reviews

We purchased this computer in August of 2023. The password was changed by a vindictive boyfriend right after purchase, and he would not give it to me. We are no longer in contact. I have been trying for almost 1 1/2 years to get access to my computer. Best Buy was no help. I have been working with Apple, and sent them in a copy of the receipt with serial number which they needed to help me recover my access. However, I discovered that my computer receipt from Best Buy printed with the wrong letter at the beginning of the serial number. It has an S and that is not correct and does not match the box it came in. The serial number on the box is correct. Because of the wrong first letter in the serial number, Apple will not assist me in restoring access to my computer. I have found out that it's not only my computer that had the wrong letter on the sold receipt, but many, if not all of this model, have the wrong first letter on the receipt and does not match the box. Purchasers will not be able to restore their computers if there is a problem and this is not addressed. Best Buy has refused to issue a corrected receipt even though there is no Mac computer model assigned to the incorrect serial number or rather the serial number starting with an S. It is all an error on the part of Best Buy, and they will not fix it. Because of this I am unable to use the $700+ Mac I bought from them almost 1 1/2 years ago. Not happy!!!

I love it, it is so easy to set up and get it personalized!

I bought this for $750, an excellent value for Apple laptop!

It's good. Smaller and the logo doesn't light up as it does on previous models. Works great, though. I'm glad I bought a new one.

Great way to purchase a Laptop especially during the amazing Black Friday deals. Looking forward to purchasing more with BestBuy !

It took awhile to pickup the laptop but it was worth it because this thing is awesome. Its super fast and easy to setup out the box

Needed a new laptop for school. definitely worth it !

I love this MacBook. I switched from a Dell and although I had a hard time navigating at first, this has become my go to laptop.

Nice laptop, serves us well for storing photos. We don’t play games. Wished I would’ve bought a large IPAD versus this.

Good service. The Mac was delivered on time, however, I'd appreciate that delivery hour can be known for future purchases

Love my new MacBook Air!! Traded up from an older model and would never use another brand. Graphics and ease of use are amazing!!

The computer is in good condition just when I tried to set up for the first time I had problems, so I went to apple store and they fix the problem system.

A great MacBook I bought for my daughter for schooling. She still loves it. And still works great I’d recommend this MacBook 100%

I bought this laptop for my boyfriend. He loves it. But for some reason, it just goes out to a black screen.

Great laptop for the price. Wish I would have upgraded to include a numeric pad

I havent fully used all of the features of my laptop yet

Excellent quality. I can recommend this product Good laptop...

Best price gift ever! JULES really happy glad 4 her

Generally happy with all features, but I’m still having trouble setting it up.

This is perfect for my nursing school, it’s so smooth and I highly recommended getting a keyboard cover as it will keep it clean