60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 1 out of 5 stars with 2 reviews

Rating Filter

0%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    Don't by this from Best Buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Magicycle - Ocelot Pro e-bike was purchased 1.5yrs ago and it's been used 5 days a week. Today the connection between the battery and the motor malfunctioned and rendered it useless. I contacted Magicycle and they do not honor their warranty when their product is purchased at Best Buy. Best Buy only offers a 1yr warranty and you have to purchase the 2nd year even though it's under warranty for two years by the manufacturer. So I am out of pocket due to bean counters. Good job! Hope this discourages others.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bike failed after 100 miles

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No warranty from manufacture. Bedt buy took bike back.

    No, I would not recommend this to a friend