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$885.00

Customer reviews

Rating 3.8 out of 5 stars with 505 reviews

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  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

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    Rating 3.8 out of 5 stars

70%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 505 reviews
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience. The washer broke down 2 weeks after it was delivered. I had bought an extended warranty but Best buy does not honor the warranty during the first year. I called the manucatue, and it did not have any appointments available for a month. Best buy sells a 5 years warranty that actually only works for four years.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Washer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 5 out of 5 stars

    maytag the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer and dryer their the the best for reliablity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Looks like I made a great choice here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love I can use it's app with my phone! great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love all the features and the pre rinse feature!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built in WiFi is the best part of these units !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received washer damaged. Continue to wait for replacement. Power button does not always work when pressed. Washes large loads well.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. MaytagBrand

  • Rated 1 out of 5 stars

    Pure junk.!.!.! Only Year and 1/2 Old…

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wash machine is garbage!!! You’ll need a ten year warranty to go with it… Best Buy is selling garbage products and not telling you so hope you read these reviews first… The parts cost more then the machine, it’s a boat anchor when it breaks…

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi BestBuyJunkForeSale, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Washer troubles

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this washer except the inability to wash bulky items. Which I have a lot of. It goes off balance and is unable to finish the cycle. I have a technician coming to see if it can be fixed.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. MaytagBrand

  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike this washer. I don't like the features and the buttons are very hard to press and I tried to return it but I passed the 14 day return policy from date of purchase. So, i am stuck with a $900 washer that i am not happy with.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Adele, feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Washer. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. MaytagBrand

  • Rated 1 out of 5 stars

    What a waste of money and time!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost 2 years I will say this is the worst investment I’ve ever made in my life and I’ve purchased a Cadillac lol! You can’t even wash a single blanket in this thing without out getting some out of balance error….

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey JScincy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. MaytagBrand

  • Rated 1 out of 5 stars

    Unbalanced Load

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for less than 2 years and have had load balancing issues for over a year. Upon having it serviced, I have been told the springs have gone bad and will cost over $300 to replace. I would stay away from this model.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi SCOTTinKATY, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Machine is Great Delivery Was Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works great but the delivery and hook-up was a nightmare. Three different people telling us there different things. Store said "truck broke down". Took an additional 7 days for delivery and then we have 3 different delivery times and a man showed up the day after the machine was installed to find out that it had already been installed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    B and P’s new play thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    P was not happy with the tall center rotating pillar, it tends to tangle large sheets. Otherwise it is great ……so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is a HE washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specifications say that this washer is not high efficiency. The specifications are wrong. This is a high efficiency washer. Got rid of it about two weeks after purchasing one. Nothing better than watching clothes get thrown around during a wash cycle with no water in the bottom of the machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive, disappointing dependability.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When loading clothes in the machine I evenly spread them around agitator. It requires several times of stopping machine and resorting to avoid thumping as balance goes awry. Disappointed, probably returning the machine.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Disappointed, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    hate it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hate it - no water - takes two hours to run - cant pause it without starting over - price too high for the quality - clothes are still dirty

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, ThorntonW. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Bad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this machine just over a month ago from Best Buy and had to call Maytag service technicians out today as machine started making a huge noise! Technicians confirmed that parts inside pump is broken. Not great! Sounds like Best Buy knowingly sold us a broken machine!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Bad!, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    TERRIBLE washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT buy this washer, it is the worst appliance I have ever purchased. It literally eats your clothes, towels, anything you put in it and it doesn't even clean. SO disappointed

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi disappointed, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!,im very happy with this purchase!!

    I would recommend this to a friend