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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 3.8 out of 5 stars with 504 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers recognize the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance and large capacity. Many appreciate the size and find it easy to use. However, some customers have concerns about the noise level and balancing issues. A few have also reported issues with the agitator and control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 504 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    No water

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This maytag washing machine is a nightmare, fills up about 1inch of water then starts to agitate and clothes get wedged underneath agitator as it is agitating with no water, clothes tear, then it will fill again a lil at a time, washed 3 pairs of Jean's and 2 shirts and some socks total wash cycle took 1 hour 20 mins. Wow really, next day washed one blanket total wash cycle took 3 hours 9 mins. Needless to say its going back..

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Maggie5124, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Do not buy Maytag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is starting to rust and the plastic on the lid is cracking at the hinge site.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Bert, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Upgraded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on this model is nicer than the previous Maytag washer I had .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Like having the agitator. Cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Happy Washing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge! Instead of washing clothes 3 times a week, it's now 1 x week. Dial adjustmens allow specialized washing to preferences. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Maytag washer. I like my washer because it is big, I wash more clothes in one load, Finally I wash my blankets at home I’m so happy with my new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, I have had it for 1 yr and have loved it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very difficult to get help!!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is okay. However the lid around the hinge broke off after 8 months and after I finally got a hold of a repairman to fix it (under manufactory warranty) he knew exactly what part it was without me telling him. A little disappointing that Maytag continues to sell an appliance they know has a faulty lid. Anyway today was my second appointment that was cancelled at the last minute. I have been waiting now for my new lid to be installed. After receiving countless emails and texts to make sure I am available, so that you are not inconvenienced, then you cancel without notice.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Laundry Eater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. It's large capacity, smart features and extra power. Make quick work of a weeks laundry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but you'll have to be careful with bulky items such as comforters/blankets - being a top load washer, weight distribution gets messed up easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Maytag at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and dependable. Easy to use. Easy hook up. Very reliable and don't have to worry about balancing the load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. My issue is it too deep I have to stand on my tippy toes to reach inside the tub.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Huge washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new washer. It is huge. You cannot hear it when you are washing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Horrible washer for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this big washer to be able to wash comforters, you can’t; doesn’t get water out completely and agitator is horrible for clothes.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Jakie, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great!! Love the remote start function!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    rlperd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was purchased as a replacement after research. As it turned out, the unit has performed exceptionally well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Easy to use. The water level is the best too.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Maytag washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again, I will buy this washer. It is so loud the water level is terrible. That was my mistake buying this washer but I have to deal with it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, AgnieszkaW. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Replacement washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement washer as ours died a slow death. This May tag top loader is great on water usage and does a great job of cleaning.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hardly any water added to wash clothes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate leaving bad reviews but this washer is not living up to what I thought. I wash a 2 or more lids of laundry every day and it’s very annoying when you have to babysit your washer to make sure it has enough water. It hardly puts any water in there and then starts the cycle. It’s going to tear up my clothes washing them with no water in the tub! It gets the clothes damp but how is that cleaning them if they are not sloshing around in water. I have now had to start the cycle and after it gets done sensing how much clothes are in there I have to pause it to add water to fill up the tub so it actually washers my clothes. If you spent almost a $1,000 on a washer you shouldn’t have to babysit it and add water. Hopefully I can exchange this for a different one.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi ABC123, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand