Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 3.8 out of 5 stars with 504 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers recognize the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance and large capacity. Many appreciate the size and find it easy to use. However, some customers have concerns about the noise level and balancing issues. A few have also reported issues with the agitator and control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 504 reviews
  • Rated 3 out of 5 stars

    Maytag washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like it. It is too water efficient. It has a deep fill but it doesn’t do a thing. It will not fill any more water than in its normal wash. The water barely covers the clothes. I feel like you have to put it on second since to make sure the clothes are washed. What is this saving! It takes 53 minutes to wash a load of clothes. The old washers filled more wate and took 20 minutes!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    This thing is awesome. Never going back

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty awesome. It’s super spacious, we fit so many items in it per load. Connecting it to your phone is also super useful. I never wanna go back

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    Control Panel is SHOT after 1.5 years!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this washer ZERO stars I would! I've owned for 1.5 years and went to use it and it doesn't turn on! Just had someone come look at it for $140 to tell me that it will cost $1k to fix and the entire control panel is shot. Now just spoke to Bestbuy and they can't help, and Maytag was the one that charged $140 to look at it. I'm very upset! I also shouldve looked at all the negative reviews as well, spins like crazy before it starts and gets unbalenced all the time, despite me trying to put the clothes in evenly. I really hope BestBuy or Maytag stands behind this and replaces it. A washer should last many years, not 1.5 in a brand new home!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, DanielleR. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this to a family member Instead of a front loader

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is bigger than I thought. It is a good fit for me and my large family. I love everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Really Nice Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job and the wash capacity is unbelievable! Lots of options to handle various types of clothes from heavy duty to delicate cycles. Cleans extremely well and is efficient both from amount of water used and electricity. Would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great New Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! It's giant and quiet. I am still learning to use some of the features because my last one was 20 years old. As soon as I got it I started washing all of the comforters and blankets in my house and they come out so much better than before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning curve but happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking a while to get used to. Using “Quick Wash” now and cloths are clean…the “Normal” just takes too long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional, very good. However, the time between when I purchased the washer and the time it was scheduled to be installed was absurd. Much too long of a wait between purchase and installation.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Noisy - Rough on Clothes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long wash cycle, loud for a top tier washer, water fill takes forever.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Maytag

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washer has been excellent. One of the things I like most is that it is very quite. It also send out electronic signals on status so no need to keep checking on the progress.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag 5.2 washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has a deep fill capacity so I dont have to go to the laundromat. Cleans everything i have very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use and reasonable. Will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll get your clothes super.Clean and easy to use.Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Affordable and easy to use . Great features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the notifications on my phone app when my washing is complete. The only negative is that you cannot bypass to run a clean washer cycle, must be done when it tells you to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love Maytag washer machine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer, leave all clothes clean, and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    features and quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was the other piece a matching set. It's packed with features and is easy to use. The extra power feature come in handy since my son play football. It's plain and simply well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMWOW!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMWOW! I purchased this washer completely on line without looking at it in the store and WOW. This washer is big and works great. It has all kinds of bells and whistles like remote start the laundry. The only thing that confused my husband a bit is that it starts working as it starts to fill with water, we are used to the washer being filled with water before starting to work and this fills a bit and starts working and continues to add water as the cycle progresses. I am so glad we bought this washer. It is also beautiful.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 1 out of 5 stars

    BestBuy makes all the big promises but fails

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the worst product I have ever purchased from BestBuy. Product will never balance, and we paid for the professional service. Makes all kinds of noise when it goes into spin cycle

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey BuyerBeware, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand