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Customer reviews

Rating 4.1 out of 5 stars with 1250 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

78%
would recommend
to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,250 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This machine is very quiet and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine holds a lot of clothes! I can easily fit my king size comforter in it and it cleans well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is amazing very quiet and really energy efficient. The staff at Best Buy is awesome. Our appliances should come with a manual. I do not want to get online to look up how to use it or any of the other information that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, easy to use, allows for larger loads or a full size comforter. You can preset for a time delayed start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very easy to use, washes large loads easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. The machine is used frequently and is not difficult to operate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID this Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was less than six months old when it wouldn’t complete the cycle. The machine had an error code pertaining to the drain being clogged (it wasn’t) and remained locked indefinitely with my clothes in it. My husband had to manually drain it (big mess) to get it open. We contacted Maytag and they sent out a tech (two weeks later), who said he’d have to order parts and come back in another two weeks… He came back out, installed the parts, and told me it was fixed. That evening I try to wash a load and the same exact error happens and my clothes are locked in the washer soaking wet, AGAIN. Repair people can’t come out for another TWO weeks. At this point I have no faith it will be fixed then and Best Buy just informed us that it’s only a two-week return window. Two weeks?? That’s ridiculous. The employee in the store said she “only makes $15 an hour” and told my husband that he could go find the manager himself!!! I won’t be shopping at Best Buy ever again. We have two very young children, I work full time, and I have been schlepping to the laundromat for over a month after spending $800+ on a new machine. Not to mention spending $60 a week on laundry!!! Long story short, do NOT buy this. Best Buy and Maytag will leave you high and dry when it breaks.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. I am 5.4 and it is hard for me to reach the clothes at the bottom. I wanted a big washer but it doesn’t handle the big loads as well as I would like. It gets off track easier than my previous washer. Otherwise, for everyday use, it’s been wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great it’s quiet and easy to operate. I would recommend it to any customer for their home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great capacity, the control panel is user friendly and self explanetory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans well. Looks nice. Easy to use controls.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Looks nice. Easy to use controls. Great to see a quality top load washer made in the USA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, quiet machine. Clothes come clean…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Makes wash-day easy. My only problem..I did not give it a thought about how far down I would have to bend and reach to retrieve washed clothes. My reason for giving 'ease of use', 4 stars. Utilizing a pair of kitchen flat-head tongs to help. They work. Machine is well worth the money; and I love Maytag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like old times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST washer I have ever purchased. Large enough for teenage clothes, deep fill is great, easy to use. Almost like the old time machines. Got a comforter in it with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is big, this is huge! I used to make 2 loads of uniforms now, one is enough. It is quiet. I love to be able to add as much water as I want to dilute the microbes I could have on those uniforms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    May tag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with how the water sits in the soap and fabric softer dispernser. Also it is loud when washer is on,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered right to the spot we needed it. Easy install. Large capacity. great price. Clothes are very clean after nomal cycle which is 15-30 mins less than last front loader. Very Happy Wife!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is easy to use and is spacious.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    best buy washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer power button deep fill, see thru lid a bonus, but the washer makes a loud creaking noise when I lean on it to get my clothes out like it is very thin. I could not figure out where the noise was coming from at first. Also latch that closes the lid fell off into the washer after 3 weeks need to return it. I know I grew up with Maytag and my parents washer lasted for almost 20 years. There is no pride in our merchandise these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how spacious it is it is very big efficient and cleans well

    I would recommend this to a friend