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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1250 reviews

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    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

78%
would recommend
to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,250 reviews
  • Rated 3 out of 5 stars

    Would be great if it worked right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed has not worked right since installed on July 4th. There is a problem with the computer inside, with water staying hot on rinse cycle. Then was on hold for over 50 minutes to get someone to help me. After which I found out will have to wait till end of September to get a replacement. Not happy with the way things have gone to this point, but I'm sure you will expect me to start paying on it before replacement comes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new washer and this is a must buy! Love the size and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great purchase super efficient, and cost efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good just learning how to operate it and figuring it. The washer is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer still isn't as settable as we wanted but still does a great job washing, and settings are not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING!!! The washer is very user friendly! Lots of options for any size load, quiet and clothes seem like they are being washed better! Very very happy and sales team was very helpful and honest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I just got it and only have run three loads and it works great so far. Time will tell. I had a GE with a mini-basket that lasted 38 years so my expectations are extremely high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great. Clothes come out smelling great and no issues with them. There are so many different brands to choose from. I researched and spoke to a friend whose been selling appliances for years and this model was his recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine, with lots of power and room!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far about 6 weeks of owning this pair. It's doing everything it is supposed to do. It is a tad loud, but so was my last set. This is a huge machine, the one thing I do not like and did not like with my old one is you have to "tell it" you are using fabric softner. One would think you don't have to do this on such a sophisticated pair. I washed my sheets this morning, forgot to "click" fabric softner and of course it did not use what I put in. Otherwise, I love my new machine. The chimes are loud too which I like- you can lower the volume, I like them louder so I can hear from the family room. I washed my King size comforter with ease!! Also our bed is a posturpedic and has a "heavy lined" bed cover over the mattress this machine washed it with ease and came out white as new!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future is in your laundry room!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washing machine is HUGE inside. no central pillar, I didn't think it would make that much of a difference but man was I wrong! Smart features and a auto balancing d rum? YES PLEASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. ***************************************

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STOPS WHEN SPINNING, SHAKES LIKE CRAZY

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its unfortunate that the machines stops when spinning because it detects an unbalanced load. I've tried big and small loads, a couple of sheets and it continues to stop. I have had the glides adjusted many times to balance it because it shakes very loud. I can't leave the house because it stops mid cycle. I'm on hold with customer service with no answer after 15 minutes so far.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Too many repairs visits to earn the name maytag

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have both the washer and matching dryer both less than a year old and now I’m about to make my second washer warranty call and already had the dryer serviced after just 6 months. DO NOT BUY MAYTAG ANYMORE THEY ARE WAY TOO EXPRESSIVE TO BE THIS UNRELIABLE!!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag Washer MVW732HW2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Maytag washing machine. It thinks for itself, and works like magic. I’v had this awesome washer since October, 2024. As of this review on March 20, 2025, no problems, and all is good!! Thank you for the professionalism provided me by the knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, excellent washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has the biggest tub I have ever had, so much room! The water spout built in helps with spot wash & stain removal. I got it for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Lots of chocies and I can wash large loads . Best washer i have ever gotten. First time i have gotten a Maytag and i am so happy i did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this installed for about a month now and it's done a great job washing clothes at the rate or 1-2 loads per day. The only downside to the washer is that it's very deep so getting clothes out is a bit tough for shorter people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love basically all my clothing is being washed no matter load size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Super spacious. Can never go wrong with a Maytag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag - 5.3 cu washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best washer yet. Removes dirt better and odors with without any issues while easily monitoring on the app.

    I would recommend this to a friend