Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$899.99
Save $135
The comparable value is $1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 1250 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

78%
would recommend
to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,250 reviews
  • Rated 5 out of 5 stars

    So far so good!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my washer now for almost a mo.. It was delivered on time an was explained perfectly. I really like the fact I can wash my queen size bedding all in one load!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer a quality product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to use control panel. Quiet and efficient. Delivered and installed as promised. Very pleased with product and service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag washer review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but haven't used it yet. Expecting good quality . The technicians did an excellent job installing the unit nd explaining to us how it functioned. My appreciation goes out to Garrett and Adam for the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have haven’t had any problems with this washer. I followed previous people’s directions to read the manual and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung front-loader burned up after 13 years. I didn't like having to keep the door open and the seal clean to avoid unpleasant smells, so I went back to a top-loader, only with an impeller, this time. The weird thing with the impeller is it twists the clothes all up together (jeans, sheets, etc.), but it does seem to clean well enough. I haven't had any issues with it not dispensing enough water, like some have stated. It's nice to be able to choose a water level, in any case. I wish the dispenser tray was sturdier than the flimsy plastic they used. Otherwise, tons of features that I haven't even tried yet, but so far, so good. Yay for good old USA-made products! I hope it lasts!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    To many out of balance issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer based on many things. We had previously bought a cheaper new GE washer with no agitator. First one without an agitator. We kept having issues where the machine would stop with out of balance issues. Figured it was a problem with the machine. We returned it. Then went to Best Buy to look at different one. Found this Maytag. We decided to give this a try for following reasons: 1) Maytag Name 2) Commercial grade listed right on the machine 3) High volume capability. 4) Best buy recommemded. Point blank, she said you should not encounter those out of balance issues. WRONG. We would attempt to wash maybe a couple of sheets and couple of towels in one load. Bam.. out of balance. I cannot count the amount of times we have to continue opening the washer and reposition the clothes to just have it do it again. Verify Disappointed. We bought the service, so will call them and see where it goes from there, but no way in my mind should there be this many out of balance issues.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Gac1211,thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Washing Machine Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the purchase, however the depth of the washer is a problem for my wife who is petite and has to get a step stool to unload it at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, we would recommend this product. Maytag was the only one we saw with a 10-year warrentee on some of the parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Love the features and the quietness

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Performance - Serious Load Balancing Issues

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend not buying this washer. I don't often write reviews, but I feel other potential buyers should be warned about the issues I have had with this appliance (purchased less than a year ago). It is the worst appliance I have ever owned. I bought it because I had had a great experience with another Maytag washer, but this one is terrible. It constantly has load balancing issues (especially with sheets), where it will get stuck at 28 minutes, rattle violently around, and keep filling and draining water. I then have to stop it, run a "Drain and Spin" cycle, spread the items out in the washer to try to balance them, and run it again, hoping it won't have the same problem (it often does). It is a huge time-waster, and I wish I hadn't bought this machine. I am giving it two stars only because when it does actually manage to complete a cycle, it does a good job getting things clean.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Trying A Maytag

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can get out of balance and alerts you via a beep to reload. Can start a wash with very little water; clothes feel damp so some water was dispensed based upon weight. Does have a water dispenser inside to concentrate washing or rinsing prior to starting a cycle. You can a download an app to assist in Washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast setup was fast and setup wass easy and it is a great Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big. Works well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 10 year old Maytag of this type. My wife does 2 loads per DAY! I hope this one does 10 years also. Only had it a couple of weeks but it works well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Run...don't buy this!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in May 2022. This machine washed okay. Sometimes would not wet all the clothes well so I assume also did not wash well all the time. I did not purchase a warranty as this was advertised as having a good warranty. It covers everything BUT the motor/labor. The motor replacement with labor was going to cost about $600+. Almost the cost of a new machine. My last scratch and dent lasted me at least 10 years before this one. What a disappointment. The tech stated that there is 1 bolt at the bottom holding it onto the machine that also has sensors. I guess the bolt loosened over time from his suggestion of washing "BIG" loads of clothes...well that's why I bought the machine.....He put the bolt in and tightened everything and we tried to start the machine again and it would not "sense" the clothes to run a cycle. It keeps thinking the machine is "empty." So now I have to find a new machine all over again....buy something else!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An exceptional product. It solves all the problems we had with our previous washer such as going off balance frequently, not rinsing adequately, and limited cycle choices to name a few.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine, i would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have really enjoyed the washer so far. I needed a high capacity washer fast and Best Buy came through. I must admit Best Buy wasn’t my first stop, I went to another big box store and they had nothing in stock and delivery was going to be slow. Best Buy had a better product and faster delivery, and it was on sale so price was great as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will never buy anything other than Maytag.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great washer. Takes up less space than old one but has a larger wash tub! No water remains in the outer tank, unlike the Samsung it is replacing. Does a great job with cleaning and large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. My clothes come out super clean. I love that you can download the maytag app to control it from your cell phone. This washer has so many bells and whistles. Best bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love them!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great! I highly recommend getting them!

    I would recommend this to a friend