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Customer Ratings & Reviews

$899.99
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Customer reviews

Rating 4.1 out of 5 stars with 1252 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

78%
would recommend
to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,252 reviews
  • Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be holding up perfectly. Also seems to be better built than the last one we had that was a maytag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and very manageable! Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent inversion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine work very well is easy to use good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is absolutely amazing, cleans the clothes so well and has so many settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jeanpaul

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, easy to follow button, large capacity and tub.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new washer when our old one stopped spinning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jfaa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is so easy to use...It has a towel cycle...a short 15 minute cycle...etc..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all the smart features. It's easy to use and looks wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. Huge bin. A little louder than my old front loader, but holds more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Huge!! Changed from front loader to top loader and couldn’t be happier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    beyond frustrated with service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer leaked all in my house due to bad install from Best buy installer. I tried for 4 hours to reach someone and they kept hanging up on my saying call Maytag. The washer is 45 days old. Best buy doesn't service Maytag even though i paid for best buy ext warranty. Obviously that was a waste of money. The ability to reach support is horrible. I am returning and purchasing from another business.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to review these concerns for you further. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, love it, no loud noise, smooth & quietly, many washing options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine. Need to have a delicate cycle with a slow speed. A light would also be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Definitely beats the Samsung……………………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems durable, is kind of loud though. It goes off balance somewhat easily but our clothes are very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag - 5.3 Cu. Ft. 13-Cycle Top-Load Washer with

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cycle Top-Load Washer with Extra Power Button - White Maytag - 5.3 Cu. Ft. 13-Cycle Top-Load Washer / Power Button - The heavy-duty washing machine that delivers powerful cleaning driven by the Heavy Duty cycle with Extra Power button. The Extra Power button boosts stain fighting on any wash cycle, including the Quick Wash cycle. Smart washer features such as remote start and cycle …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great washing machine! It does everything that's expected of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes always come out extra clean. If you’re on the short side you might need a stool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy to use with the Maytag app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use with Maytag apps, it will notify you when the tasks are done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying our Maytag washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this washer over a month now and really enjoy it a lot ! We usually buy Maytag for our washer and dryer’s and have found them to be reliable. This one is simple to run and has a lot of nice added features too. Normally we have bought our appliances at another store but Best Buy had a better price. They also gave us great service and would definitely buy from them again.

    I would recommend this to a friend