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Customer Ratings & Reviews

$899.99
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Customer reviews

Rating 4.1 out of 5 stars with 1252 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

78%
would recommend
to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,252 reviews
  • Rated 4 out of 5 stars

    Maytag washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about this washer is the balancing feature. So far, I don’t have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag is still the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous washer with multiple wash options. I have always loved Maytag. My last washer lasted over 20 years and still works fabulously well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is a good washer but it rocks alot when cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag is American

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful blend of craftsmanship and technology! The Maytag washer has smart technology that makes it easy for my family to start the laundry before we even get home, making the timing just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this machine, I’m surprised by how much it holds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Isn't worthy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been experiencing nothing but problems with this washing machine since I purchased it. From issues as simple as the fabric softener not dispensing to consistently encountering an uneven load no matter the number or weight of items in the washer. Additionally, it emits a clicking noise that I can hear from anywhere in the house. I acquired this washer in May of 2022, and I've already had to call for servicing three times. Despite its large capacity, it feels like I'm able to wash even fewer items effectively.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, NawS. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    My Maytag

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Maytag. It’s still is as noisy as the other Maytag I had. but all in all, I’m happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well. Does large loads of laundry. I like the app feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this unit and how great it preforms.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spin cycle sounds like air force one! We’re hoping it’s an installation problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Maytag Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Handles all the Washing needs around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great and very fast. Store associate was very helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STUCK with a lemon.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed sums up our experience with this brand new washer. It's been in our home in service for two months and haven't been happy with it since it arrived. We had a service call today for some error codes and because the machine would not use water on small loads. The technician informed us that we shouldn't wash small loads, wait for the laundry to accumulate. (Really?? We have one person with allergies that needs special detergent) We were also told that we shouldn't wash one king sized comforter alone because the machine couldn't self-balance with just the one item (king-sized comforter apparently isn't large enough). Lastly, the technician told us not to use the EXTRA POWER button and he's not sure why they put it on the machine. We're a family of four, not an army. A washing machine should wash clothes regardless of the amount of clothes in it. This is a lemon and since I'm beyond the return date with Best Buy I'm stuck. I would suggest purchasing another machine.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Unhappy, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Overall good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement over their previous 10-year-old model. All the features they took away back then are in this one. Water level settings etc. Only problem we have found is that when it's time to clean the washer, you have to stop washing clothes and clean the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great and does a really good job at taking out stains with our bleach just wish they delivered the exact one I asked for, with the removable middle piece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new washer!!! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before buying this. Dont waste your time there is no set of washer dryer with perfect rating. After a lot of research we just bought the maytag because of course it's maytab and been a month with no problem, will update if this changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deep fill option and WiFi technology sold me on this dryer. It’s so nice to get a message that the laundry is done as the washer is in my basement and I can’t hear a cycle finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many options

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge. I can wash so many towels at once. Easy to operate

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keep Looking

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the washer in October 2023. As soon as we used it, I noticed it was very loud during the wash cycle and sounded like there were ball bearings rolling around. I had no idea if this was normal as I never had a washer sound like that. When the repair man came out to fix the dryer in April 2024 we had him take a look. He stated it was not normal and required repair. He "repaired" in on 4/29. I'm not sure what he did as it doesn't sound any different. I thought Maytag was a reliable brand. I thought wrong.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand