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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1252 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

78%
would recommend
to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,252 reviews
  • Rated 5 out of 5 stars

    Laundry machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the top load aspect and for better in our laundry space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth setup,startup and install. I want to acknowledge the two men than delivered new washer and very gently removed the old non functioning G E washer. Both were very polite,very professional and very kind…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Unit. somewhat reliable and noisy. we are fairly happy though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far. I wish that the WiFi function worked without having to be turned on for every load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has multiple settings for water temperature, spin speed and soil level.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken already!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer 4 1/2 months ago and it's already broken down. It just suddenly had no power. Whirlpool/ Maytag can't get a repair person to fix it for over a week. This should've never happened being only having it for a short period of time. Also, way too long to wait for a repair person. People at Whirlpool not very friendly or helpful.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Disappointed, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you if needed. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag WACHER machine a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Berry nice product They have very good people to work with your to decide to take the best price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly and professional. However, I was charged for a part that was not needed and I was charged for a part that they didn’t have on their truck. They never followed up with me about coming back out to install the part needed to make my steam dryer function properly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst appliance purchase I have made. Washer has gone two years, not worth putting any more $ into. First week having it home, the internal drain hose ruptured, flooded my laundry room, though part and service covered under warranty. Several months later the agitator sheared off, so we use without agitator (base still mixes garments very rigorously). After 1st year, water pump went out. Now at year two it’s dead and needs a new control board- $600?? The machine has not performed well, often running and agitating clothing without water. You must babysit this machine to watch water levels. It also agitates the garments so rigorously that it twists them up into a tight mass (breaks off agitator) and becomes unbalanced, errors out, load stops, you must untangle and try again. So tired of it. Machine was $900 new, for two years of struggle with this machine, not worth replacing control board, better off cutting losses and shopping for a different machine. Not a happy customer!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, NotHappy. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Happy with the washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Have to make sure it's level loaded but otherwise very happy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep having to reset the washer by unplugging it for 10 minutes. It will fill with water but not agitate. Also, the autofill option is a joke. It fills about 5 inches.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Salma. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love the built in sink!! Awesome capacity and smaller then my old washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from a samsung, that piece of junk rusted (on top) they sent a guy to come bolt the top down so it wouldn't fly off and cause a house fire! look it up!! . My wife loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    wrong machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not have a adjetator so that machine was returned.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Do Not Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this washer for 6 months now. It does not get clothes clean, even using the extra power button and Tide laundry detergent. I’ve had to wash my husband’s shirts 3 times and they still aren’t clean. The spin cycle leaves sheets and comforters in weird ball shapes, not even wet in the middle.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, ElaineH. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Performed well and is quiet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough for the short to reach the bottom but no big deal. It helps to read the directions for the fill levels per your load and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine so far. I would recommend it to a friend. The delivery guys were terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    May What ?! Maytaggg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like how simple yet very reliable this Maytag washer is. And we love the your wash is finished notifications that get send to our phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MayTag Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great so far - no issues - highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service and the way the make you feel like family thank you for everything Best Buy you guys are the best. My grandparents where really happy with there new washer and dryer.

    I would recommend this to a friend