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Customer Ratings & Reviews

$899.99
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The comparable value is $1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 1252 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

78%
would recommend
to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,252 reviews
  • Rated 5 out of 5 stars

    Well made. Just opening the door convinced me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag is a long running name brand. This machine seemed so much better put together than the others on the showroom floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the brand. In purchasing new machine we love the top load. Still have to use all choices to wash. Was actually surprised how deep the tub is how easy to wash comforters in king sized easily .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems after just two months. Thought I was doing something wrong and just delt With the lousy noisy washing… at 6 months it refused to work completely!!! Spent over $100 at the laundromat because the techs can’t come diagnose it for 3 weeks!!!! To make matters worse, they will need time to order parts and I can’t even imagine when this piece of junk will work again. Incredibly upset!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, JasperH. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Easy to operate and American built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that delivered our new Magtag were the best organized delivery people we have ever had .They were in and out in 15 minutes , everything was perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only drawback on this washer is that it’s difficult to wash heavy loads like blankets or bulky items. I want to thank Best Buy to let me return this item for a front loader washer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Cleans clothes very well. Great options for customizing cleaning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job, having extra features that I don't really use. I would if I could figure it out, the installers didn't leave me with any instructions on how to use the Smart Features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the purchase of our maytag washer. Happy with the fitment of the washer in the space we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and very competitive price. Highly recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great except

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!! Only issue is when loose change gets stuck on the bottom of the rotating panel (no agitator) it will not properly drain the clothes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Off balance with every towel load

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy with this purchase and very mad at myself for rushing into this thinking I couldn't go wrong with a Maytag. It rocks and shakes with every towel load, in addition to the fact it is a very loud machine with every load. I bought this to replace an LG that only lasted 6 years. I wish now I had just purchased another LG. Despite the fact it may have only last a few years, at least it would have been a satisfied few years.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi LV2013, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    drum is so hugh that it just takes one load to wash. Just getting use to the water level because it seems so little water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good overall product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the in-washer faucet. The features are a bit confusing at first - still navigating them even after reading the manual, but good quality washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. We are waiting for the removable agitator, but overall this washer has been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Good Quality and durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it! i never had a washer that was this advanced in technology. I am enjoying washing clothes now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works excellently. We are happy with it,thanks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    gets out of balance on large loads

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer gets off balance with large loads. The only reason I purchased it was for the large capacity wash sheets/towels. It stops at around 30 mins left and just keeps draining and filling, to rebalance itself. It takes a couple of hours to get through a large load with all the rebalancing.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, AmyW. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product! We are very happy with our purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer and dryer after not having a washer for 30 days you learn to really appreciate what you have and are able to purchase.

    I would recommend this to a friend