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Customer Ratings & Reviews

$899.99
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Customer reviews

Rating 4.1 out of 5 stars with 1252 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

78%
would recommend
to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,252 reviews
  • Rated 5 out of 5 stars

    Made in America

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made in America. Exactly what I was looking for. Every other place was months out on delivery. Couldnt wait. Best Buy always takes care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase, free install and they took my old washer. Great value overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and works so good. Only minus is that the tub is so deep. My husband had to get me a pinchy to get the clothes in the bottom. But I will make due.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased!~

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with washer. Was concerned about not having agitator but clothes are really clean and water well extracted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laundromat king

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I don’t wash Jack, my wife seems to like it. $1.00 for the app after 6 months really?? That caught my attention, would be a 5 star if they would do without that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Maytag washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, and all the features, efficient, great design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv my Maytags!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! Shopped washer/dryer combos for months before making a final decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Has so many features that I like and takes no time to wash! Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done for an affordable price and is suppose to save you money so will see but so far happy with my purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor reliability

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box item and it only made it half way through the first cycle and would not drain. I had to suck out the water with my wet vac and returned it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Brand New Washer Fail?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day we had the washer delivered (and setup), we noticed the laundry not being cleaned. After the second day we called Best Buy and they transferred me to Whirlpool and Whirlpool set up an appointment with a local repair shop, but failed to let the repair shop know about the appointment. Eventually the repair shop came out and found that the brand new washer failed 2 out of the 3 test they ran. It will take at least a week to get replacement parts, but this is a brand new washer. Should it need it?

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi CookieMonster, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality, really fit the bill for what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag, the leaders in appliances in the USA, a native product that last forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer with One Reservation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this washer alot. Plenty of options and features. Does seem to get "out of balance" easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works fine although it takes longer to complete a load than I was used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted With Our Maytag Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all of the features we needed and then some at a really great price, We Love our New Best Buy Maytag.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What is this machine suppose to do?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have the option that I wanted, washing my clothes! Every option adds water to tub and jiggles it’s contents. No options to wash and agitate. Sometimes even on deep fill with any option it offers, may not even get the clothes in the top of the pile wet.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Bestbuycustomer. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Truly terrible washing machine.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer to replace our front loading GE that I wasn’t happen with. This came highly reviewed. After having it a few months, I wish I could return it. Awful washing machine. First of all, the plastic cap that holds the door shut is extremely cheap and flimsy. We snapped it in half just opening the washer lid. And nope, it won’t run without it. I had to use superglue to put the piece back together to hope it held until a spare arrived. Cheaply built. The worst, however, is how this machine handles bulky items. If you have any intention of ever washing sheets or bedding, do NOT buy this machine. It doesn’t matter how delicating I load it and try to balance the load, it will ALWAYS get out of balance and stop working mid cycle. I have to pull apart soaking wet sheets and blankets several times some loads, spending hours to try to find a perfect balance and finish a single load. My front loader (which I hated) never had that issue. Do not be fooled by the good reviews. This is a terrible washing machine that you should NOT buy.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your Washer, nolt0027. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Maytag too load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy!!!! Louder than I ever heard my old machine, which was a whirlpool!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my new Maytag washer for a week and I'm happy. This washer is quiet and it gets my clothes cleaner than my old machine.

    I would recommend this to a friend