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Customer Ratings & Reviews

$899.99
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Customer reviews

Rating 4.1 out of 5 stars with 1253 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

78%
would recommend
to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,253 reviews
  • Rated 3 out of 5 stars

    Questioning my pirchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water level doesn’t fill properly. Beginning to think I made a bed choice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost $1000 for a washer that only 14 months after purchasing , the locking mechanism breaks and we now have to pay $300 and wait a week for the part. This has not been a good washer. It says it can handle large loads but it can't. It is not nearly as good as the Maytag washer we had before that lasted 10 years. I will never buy Maytag or Whirlpool again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Maytag washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after purchase the washer it goes off balance and stops 10 minutes before finishing.also started rocking so hard it moves a few inches everytime.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wastes energy And water. Its top loader and wint let you lift the lid if you forgot the soap or forgot to put something in. It will drain all the water out and make you start cycle again. If you soak a load then want the load to start the wash cycle it will dump the water and refill. We are in freaking drought in Ca this is not energy or water efficient.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. MaytagBrand

  • Rated 2 out of 5 stars

    Didn’t last. Warranty a joke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted only a year and the warranty fix has been taking 6 months so far.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, SpencerH. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Complete junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on the recommendation of a friend who repairs appliances because he said they are the brand they repair the least. It hasn’t needed any repairs but it is a heap of junk. Doesn’t wash the clothes, constantly grinding and extremely loud in the spin cycle - can hear it outside the house. Plus it vibrates horribly during cycle. It’s a complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Dallas, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working excellent and installation is done on time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my washing machine. I have always heard that this product was a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are excited about this product...haven’t received it yet but the specs looks great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this machine less than a month and it has thrown 2 errors and stopped working. It makes a loud noise when it starts like something is broken (since day 1) so I thought it was just doing the “sensing cycle”. It shows it is no longer returnable, so I’m stuck with it. ( I even waited a month for delivery.)

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Disappointedcustomer, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! We really like it! Xxxxxxxxxxxxxxxxxxxxxxxcxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to review something after only having it for a week, but so far it’s good and quiet. Hoping it lasts a long time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my washer for a little under 5 months, it’s currently not working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match to the dryer, priced right, great people. Helpful, knowledgeable and pleasant to deal with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a hand wash cycle. Also the add a garment period is too short.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has performed very well. Expect this product to perform as other Maytag products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! We do not miss the side load machine at all. I don't think we will ever go back to a side load washer again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely not a good product for the environment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not thrilled with this washer because it does not wash the clothes properly. We place the adequate amount of detergent as per instructions and the water does not fill a quarter of the washer. At the end of the cycle, we have to run 1 or 2 and sometimes even 3 cycles in order to rinse the load. There is no way to get enough water to wash and rinse properly. We understand that saving water is a social responsibility for all, but this product is not contributing to this cause. Instead we have to run several cycles in order to obtain the desired washing and rinsing outcome. Little clothes load, medium clothes load, or no clothes; it is the same problem. There is no way to get around it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Pepito, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 5 out of 5 stars

    innovative

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very high tech, features i would not have thought of, glad I made this choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it has so many features. I can use my phone to program

    I would recommend this to a friend