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Customer Ratings & Reviews

$899.99
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The comparable value is $1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 1253 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

78%
would recommend
to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,253 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Wi-Fi connectivity. Great washer and highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and price top notch. Sales staff was knowledgeable and got ne just what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Love this energy efficient washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet, will try to update in future after usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy and price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance recommended!!!! w/conexion wifi, super nice!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The knot master Failed 2.5 yrs old

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed within 2.5 years…. Web reviews show as unreliable and fails often. We named it the knot master because the clothes are knotted together when the cycle is complete.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, ChrisC. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarah D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The tub is bigger than I thought it would be. It is a long reach to the bottom. That bothered me at first. But it can wash a king size comforter and pillowcases so it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch machine way better then the Samsung machines we replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and Thank you for a great washing machine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Machine won’t power up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1y of service after the manufacture warranty end my machine went out, without no further notice my washer won’t power up anymore

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Terrible washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible washer. Try washing more than 2 dresses at the same time and the cycle will stop and tell you to redistribute the load. What is its capacity? Very little.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Stay Away!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer for 4 months. Last week, it stopped working. It would "sense" the load, then say that the wash was complete. We called Maytag because it was still under warranty. HORRIBLE service. We'll never buy a Maytag again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Martin, thanks for the review. We regret to hear that your Maytag® Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer highly recommend good value easy delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love it. I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great top loader

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After weeks of research, very pleased with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking Maytag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids and my family like new washer and dryer gas. Maytag machine looks so nice.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv this washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv this washer...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just a month, my opinion is it is a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. It’s been a great washing machine.

    I would recommend this to a friend