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Customer Ratings & Reviews

$899.99
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Customer reviews

Rating 4.1 out of 5 stars with 1253 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

78%
would recommend
to a friend

Customers are saying

Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,253 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is ok. Happy so far.Wold refer to family and friends so far so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cadjeff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking washer! Great options! Works very well! Great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer takes a little getting used to settings.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated Customer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty I don’t know how to write this review that Bestbuy is asking to write. We purchase this item on October 17 of 2023. We waited for this item to show up on the 31th of October. To have the item come in damaged now Bestbuy is making wait a month to the date of purchase to get the replacement washer. I’ve call there customer service team and it seems like they don’t care. I called a couple of days ago frustrated asked to speak with a manager and was placed on hold for a good 10 mins until I hung up. According to Bestbuy that’s the best date they could give me.. at this point I have no other choice.

    I would recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello MarvinC! We are sorry to hear about the delay of your Washer. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ... it’s a good and easy way also to use the app . Suggested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really loving this new washer! Does a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wash machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice wash machine. Built way better than the GE that I bought 2 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    maytag replacenent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a replacement for a maytag bravo lost in a housefire. wife likes maytag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! WiFi functions are awesome. Love getting a text when the wash is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Machine, Awesome Price. What else could you expect from a Maytag!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sent Back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what Maytag use to be. Very disappointing. I sent the unit back because of a lack of water to clean the clothes and couldn't even spin without banging around. "Efficient" units aren't what they used to be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. We are very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New top load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new top load, no agitated with so much room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted me 2 whole years. Would expect more for what I paid.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 3 out of 5 stars

    Washer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, but it makes a lot of sounds and shakes a lot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's not the best..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. But my clothes are not as clean as a washer with an agitator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Top Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Noticeable improvement over our previous machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and a great price and long lasting product and a good warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! The best machine that I have purchased yet!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst machine ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute piece of garbage. Barely 1 year into it and the machine breaks down. Nearing $300 to fix, I wish I would have gone with another brand.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi SadCustomer, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand