Customer Ratings & Reviews
- Model:
- MVW7232HW
- SKU:
- 6396123
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. However, some customers have expressed concerns about its reliability and balancing, while others miss having an agitator. Some customers have also reported issues with the spin cycle.
This summary was generated by AI based on customer reviews.
NOT WORTH THE COST/3 year limit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will NEVER ever buy another Maytag ANYTHING EVER. $750 on a washing machine that lasted less than 5 years, that even after having a warranty on, the company REFUSED to fix, citing that the repairs are more than the machine. HOOOOOOOW????? How can a 3 year old machine need that much repair?? Never again!!!!!!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, KBrown. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Run Away!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer takes the award of Worst Washer I have ever had, and its not even close! Has ruined our clothes. Even with the deep fill option selected, there is nowhere near enough water in the tub. This ends up grinding the clothes on the impeller, wrecking the fabric and tying them in knots. Got rid of it after 3 months.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
What happened to Maytag?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this washer 3 months. Now, suddenly, the "Cycle Signal" is barely audible with your ear next to the machine when set on "high". It does toggle through the settings, from "Off", to the faintest of sounds on "Low", to the "High" setting that you'd never hear if you were more than 3 ft. away. When I called for WARRANTY SERVICE, I waded through their menu, only to be PLACED ON HOLD FOR 38 MINUTES BEFORE I GAVE UP. Will try again today.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Engineering101, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Worst machine ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE!! I bought this machine 2 years ago with an household of only two people and it already broke , C’ MON!!! (F2-E2 code) on the screen and it is not worth fixing it . MAYTAG claims 10 year warranty but on parts they know it is unlikely to break .
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, ReynaldoaF. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Most worthless item I've ever owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to make a worse machine. A class of kindergartners could engineer a better device than this. Mayrag (spelled it that way purposely) has already replaced one, wouldn't take 3 more for free. I'm going to give the current one to a YouTuber who has some land and dynamite...just so I can watch someone blow it up.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey X300Momentum, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Disappointed customer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. The product (washer/dryer) has not worked properly since it was delivered. The installation team has made to appointments to assess or repair and in both cases they cancelled because their “truck broke down”. 1 hour minimum each time to schedule the appointment. Find it hard to believe the truck broke down twice.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Dissatisfied, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Maytag top loader
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke several times for drain issues. Luckily we had the geek squad warranty and they eventually traded it out
No, I would not recommend this to a friendEsq.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered with a hose too short to connect with my laundry tubs.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello 5715! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Mirek c
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washer 3 months ago and we were not happy from our purchase. Washer is broken after three months and we have to wait two weeks for service.This company is the worst don't but their products because they don't really care.Never again any maytag or whirpool product
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey MirekC, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Washer lid broke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy these the lid is going to break. Ours broke a year after we got it and its going to cost $300 to fix it. Theres even a facebook group about the maytag lids breaking
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey Scott, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
NOT DELIVERY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I DID NOT RECEIVE IT, I AM STILL WAITTING TO BE DELIVERY AT THE WAREHOUSE
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
WARNING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING Do not purchase any Maytag Whirlpool appliance. Mine died after 2 years. Terrible customer service.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, MaytagGarbage. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Disappointment - draining and sensing not working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped draining and washing correctly after one week. Repairman coming in a week.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey Gina, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
BEWARE. Lasted less than 4 years!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a big fan until this machine died on me only THREE AND A HALF YEARS after buying! And repair isn’t covered. We are a family of 4 (two small kids). No reason it shouldn’t have lasted. The unit no longer spins and repair costs just about as much as a replacement. DONT BUY THIS MACHINE.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, DGBrea. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!