Customer Ratings & Reviews

Purchased this system, because our router is located in the basement of our home, the DVR is on the 1st level, and we also watch TV, & work on the internet on the 3rd level of our home. This allowed me (once set up) to have the same Wi-Fi throughout the entire home.

Was excited to try this, my first choice for mesh technology. While the app is very user friendly and makes installation almost fun, the actual performance, including during installation, was poor. Three units paled in comparison to a single older technology router.

this product is easy to install and durable. It made our Wifi much better to connect our products too

Easy to set up and operate in multiple rooms throughout the house. Still deciding how well it works.

I orginally had a modem router combo unit after doing some research i found Eero ever since i replaced my old equipment with eero my wifi range is stable and strong 2.4ghz band and 5.0ghz work blazingly fast automatically connects each device to correct band. Really recommend for a large home!

Even though I was paying for high speed internet service within my home the speed dropped to unacceptable levels. AT&T changed my router but it didn't help. The Eero solution was recommended by a friend and my wi fi is so much better.

For use in residential spaces this a great product. Have used it in some commercial spaces that have been fairly restrictive when device placement is concerned and that makes connecting units to the main hub difficult. But in residential applications these guys work really well.

This product has helped our family tremendously. Everyone is able to be online at the same time now and no one is dropped during prime hours. We have a serious gamer in the house and nothing interferes with those sessions either.

Installed this product because my netgear nighthawk router was not reaching certain rooms in my house. The eero certainly makes a difference and get reception throughout my house and outside. Bitstreaming seems to even out on all devices while on the eero.

With us all at home now and online from 8-5 pm for work and study this system has made it all possible. Often 2 of us are on video conference at the same time and it works well. Having the two beacons to spread the network around the house.

Was a little apprehensive due to limited configuration options in the software. But... they are reliable and quite fast. The range is great and it seems adding more would be super easy! I would recommend this product overall!

I have a Verizon modem/router that is supposed to be their best model and this eero system blows it out of the water. The setup is a breeze and the range is outstanding. It spans two floors and I have the third one in the detached garage for a tv setup. Everything just works right!

I have multiple Electronix in my home and I was having trouble with connecting and dependability and this range extender was exactly what I needed! I can always depend on Best Buy knowledgeable employees to recommend the very best Electronics for my needs!

We were frustrated with the wireless coverage in our bedrooms. We do not have a large house, but the coverage at the farthest distances from the cable company modem/router was weak despite using wifi extenders. The eero system provides quality coverage across the entire house.

We have had great luck with this into. Updates are great and the customer service after the sale was awesome. They covered it when it was hit by lighting saying they cover acts of god/nature. Not many companies will honor that.

Best bet for your money. The installation was quick and easy. The app is great to work with

We greatly increased our download speed from one corner of our basement to the other corner of the second floor (100 feet away) and into the yard with this set. No more video stalls or dead spots anywhere. We couldn't be more pleased.

This product performs its function, and I love the nightlight function on the Beacons. But if you're running Sonos speakers on your network, be ready to constantly struggle with the speakers' connectivity. This is particularly troubling given how expensive this system is. Do yourself a favor and get the cheaper Eero system.

With everyone working from home and running 2 high school students out of the house, this was a MUST. Now everyone has wi-fi no matter where they are in the house. A MUST! I have recommended it to all my co-workers.

We recently upgraded to a 1GB plan with our provider. The set up with the eero is really easy. That I do like! The app is easy to use as well. I followed the instructions and I was up and running. When I would run speedtest on the app the came back at 1.2GBs when it was hard wired into the modem. I tried in different rooms and where I would disconnect and reconnect and we averaged 150MBs-400MBs. I thought maybe it was the layout of our house in the shape of an "L." I went back to Best Buy and the sales rep recommended I get the eero pro 3 pack at $499 or to just buy more beacons and add them throughtout the house. It did not make sense to me to add more of the beacons when the system I just purchased should be more than capable. In the end I purchased the Arris Surfboard Max. The sales rep said it was new so he couldn't provide too much info on the device. The one I purchased came with two recievers. These things would great! Hardwired I was averaging the same at 1.2 GBs. On wifi I performed the same speedtest and averaged 695MBs-895MBs. This is a WiFi 6 device the sales rep also said the eero's were WiFi 6 devices. I was not sure about that.